Directory
>
Jonathan Trail
Jonathan Trail
Principal
Mountain View, California, United States
Jonathan Trail
Summary
Jonathan Trail is a seasoned professional services leader with a strong focus on customer success in enterprise SaaS environments. With over two decades of experience, he has successfully built and led teams across various organizations, including startups and established corporations. His expertise encompasses agile methodologies, big data analytics, and cloud computing, making him a valuable asset in the technology sector. Jonathan has a proven track record of managing multi-million dollar budgets and driving strategic initiatives that enhance customer satisfaction and operational efficiency. He has also played a pivotal role in implementing cutting-edge technologies, particularly in the field of contact center automation. His educational background in engineering from prestigious institutions like Stanford and Virginia Tech further complements his technical acumen. Jonathan's ability to navigate complex organizational structures and foster collaboration among diverse teams sets him apart in his field.
Jonathan Trail
Work Experience
Principal at
Kenwood Advisors
November 2024 - Present
Vice President, Professional Services at
Replicant
December 2020 - November 2024
Head of Post Sales Customer Success at
Gladly
May 2018 - December 2020
VP Customer Success at
Qubole
November 2015 - August 2017
Vice President of Services, Application Delivery at
NICE
July 2014 - November 2015
Vice President of Services, Strategic and Major Clients at
NICE
January 2012 - July 2014
Regional VP Client Services at
Merced Systems
June 2011 - February 2012
Operations Director, EMEA at
Merced Systems
October 2008 - July 2010
Director, Professional Services at
Merced Systems
June 2003 - October 2008
Implementation Manager at
Rubiconsoft
January 2002 - January 2003
Manager, Professional Services at
KANA Software
October 1997 - October 2001
Program Manager and Lieutenant O-3 at
US Navy
January 1990 - January 1995
Jonathan Trail
Education
Virginia Tech MBA, Mea
January 1992 - January 1994
Bettis Atomic Power Laboratory, Master's Degree
January 1990 - January 1991
January 1986 - January 1990
Frequently Asked Questions about Jonathan Trail
What is Jonathan Trail email address?
Jonathan Trail's primary email address is *************@stanfordalumni.org. To view the full verified email and additional contact details, sign up for free with Muraena.
Where Jonathan Trail graduated from?
Jonathan Trail holds a degree in Master Engineering Administration from Virginia Tech MBA.
How can I directly contact Jonathan Trail?
To contact Jonathan Trail directly, you can use the email address *************@stanfordalumni.org. Complete contact information is available upon registration with Muraena.
Who is Jonathan Trail?
Jonathan Trail is a seasoned professional services leader with a strong focus on customer success in enterprise SaaS environments. With over two decades of experience, he has successfully built and led teams across various organizations, including startups and established corporations. His expertise encompasses agile methodologies, big data analytics, and cloud computing, making him a valuable asset in the technology sector. Jonathan has a proven track record of managing multi-million dollar budgets and driving strategic initiatives that enhance customer satisfaction and operational efficiency. He has also played a pivotal role in implementing cutting-edge technologies, particularly in the field of contact center automation. His educational background in engineering from prestigious institutions like Stanford and Virginia Tech further complements his technical acumen. Jonathan's ability to navigate complex organizational structures and foster collaboration among diverse teams sets him apart in his field.
Jonathan`s contact details
*************@stanfordalumni.org
******@replicant.com
********@replicant.ai
********@gladly.com