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Jose Roy

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Jose Roy

Vice President - AI Transformation, Contact Center | Foundever

Boston, Massachusetts, United States

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Jose Roy

Summary

Jose Roy is a seasoned Vice President with extensive experience in AI transformation and customer experience strategies across various industries, including financial services and hospitality. With a strong technical background and a history of partnering with global enterprises, he excels in driving innovative solutions that enhance customer interactions and operational efficiency. His career highlights include significant achievements in revenue growth and strategic account management, demonstrating a keen ability to navigate complex sales environments. Jose's passion for technology and customer satisfaction is evident in his approach to building value-based relationships and guiding organizations through digital transformation. He has lived and worked in multiple countries, bringing a global perspective to his leadership style. As an advocate for Generative AI and cloud services, he is committed to helping businesses leverage cutting-edge technologies to achieve their goals. With a strong foundation in consultative selling and a customer-obsessed mindset, Jose is well-positioned to lead transformative initiatives in the evolving landscape of customer experience.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Emerging Technologies

Leadership Development

Innovation

Organisational experience

Corporate Experience

Consulting Experience

Jose Roy

Work Experience

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Vice President - AI Transformation, Contact Center at

Foundever

March 2023 - Present

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Vice President - CX - AI Transformation at

[24]7.ai

April 2022 - February 2023

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Greenfield Enterprise Account Executive at

Amazon Web Services (AWS)

October 2016 - March 2022

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Director of Account Management at

Dyn

February 2014 - February 2016

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Director of Business Development - Cloud and Hosting at

VirtaMove

January 2012 - February 2014

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Director of Sales and Business Development for the Cloud Hosting and Service Provider Market at

Racemi

February 2010 - January 2012

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Vice President of Sales and Operations at

Psytechnics

April 2007 - January 2010

💼

Director of Sales at

Concord Communications

November 1999 - March 2007

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Frequently Asked Questions about Jose Roy

What is Jose Roy email address?

Jose Roy's primary email address is ********@foundever.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Jose Roy work for?

Jose Roy is a Vice President - AI Transformation, Contact Center at Foundever, a company specializing in Help supply services.

Where Jose Roy graduated from?

Jose Roy holds a degree in from University of New Hampshire.

How can I directly contact Jose Roy?

To contact Jose Roy directly, you can use the email address ********@foundever.com. Complete contact information is available upon registration with Muraena.

Who is Jose Roy?

Jose Roy is a seasoned Vice President with extensive experience in AI transformation and customer experience strategies across various industries, including financial services and hospitality. With a strong technical background and a history of partnering with global enterprises, he excels in driving innovative solutions that enhance customer interactions and operational efficiency. His career highlights include significant achievements in revenue growth and strategic account management, demonstrating a keen ability to navigate complex sales environments. Jose's passion for technology and customer satisfaction is evident in his approach to building value-based relationships and guiding organizations through digital transformation. He has lived and worked in multiple countries, bringing a global perspective to his leadership style. As an advocate for Generative AI and cloud services, he is committed to helping businesses leverage cutting-edge technologies to achieve their goals. With a strong foundation in consultative selling and a customer-obsessed mindset, Jose is well-positioned to lead transformative initiatives in the evolving landscape of customer experience.

Jose`s contact details

mail

********@foundever.com

********@247.ai

****@arista.com

Colleagues

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Gregory Slagle

Vice President, Global IT Shared Services

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Sean Johnson

SVP Account Management

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Brooke Aker

VP AI & Machine Learning, IT Fellow, Global Information Technology at Foundever

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Jason Porras

VP Global Account Management

Charlotte Craipeau

Chief financial officer EMEA & Global Finance Transformation

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Mike Corrigan

Vice President, Account Management

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