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Josh Alvord

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Josh Alvord

Vice President, Customer Success & Onboarding | Cherry

Salt Lake City, Utah, United States

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Josh Alvord

Summary

Josh Alvord is a seasoned executive with a strong background in customer success and operations within the prepackaged software industry. He has a proven track record of connecting customers to desired outcomes at scale, specializing in building high-performing teams across various organizational sizes, from SMBs to enterprises. With experience leading customer success, onboarding, and product support organizations, Josh excels in developing strategies that enhance customer satisfaction and drive revenue growth. His educational background includes an MBA from Carnegie Mellon University, where he focused on strategy and entrepreneurship. An Eagle Scout, he values leadership and community involvement, which reflects in his approach to team building and mentorship. Josh's diverse experience spans across startups and established corporations, showcasing his adaptability and keen understanding of market dynamics.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Startup Experience

Corporate Experience

Josh Alvord

Work Experience

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Vice President, Customer Success & Onboarding at

Cherry

March 2023 - Present

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VP Customer Success: Onboarding & Operations at

Tebra

July 2021 - March 2023

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Sr Director, Customer Success at

Podium

October 2019 - July 2021

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Director of Success and Operations at

Narvar

May 2019 - October 2019

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Vice President, Customer Success at

Canopy

March 2017 - May 2019

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Enterprise Client Success at

Qualtrics

September 2014 - March 2017

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Investor, Advisor at

ClosingPlan

July 2015 - August 2016

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Client Services Manager at

Medallia

April 2012 - August 2014

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Associate, Asset Services at

Goldman Sachs

January 2008 - April 2012

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Assistant to Financial Advisory Team at

Morgan Stanley

August 2007 - December 2007

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Customer Service at

Paramount Acceptance

December 2005 - July 2007

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Josh Alvord

Education

Frequently Asked Questions about Josh Alvord

What is Josh Alvord email address?

Josh Alvord's primary email address is *******@withcherry.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Josh Alvord work for?

Josh Alvord is a Vice President, Customer Success & Onboarding at Cherry, a company specializing in Functions related to depository banking.

Where Josh Alvord graduated from?

Josh Alvord holds a degree in Strategy, Entrepreneurship from Carnegie Mellon University - Tepper School of Business.

How can I directly contact Josh Alvord?

To contact Josh Alvord directly, you can use the email address *******@withcherry.com. Complete contact information is available upon registration with Muraena.

Who is Josh Alvord?

Josh Alvord is a seasoned executive with a strong background in customer success and operations within the prepackaged software industry. He has a proven track record of connecting customers to desired outcomes at scale, specializing in building high-performing teams across various organizational sizes, from SMBs to enterprises. With experience leading customer success, onboarding, and product support organizations, Josh excels in developing strategies that enhance customer satisfaction and drive revenue growth. His educational background includes an MBA from Carnegie Mellon University, where he focused on strategy and entrepreneurship. An Eagle Scout, he values leadership and community involvement, which reflects in his approach to team building and mentorship. Josh's diverse experience spans across startups and established corporations, showcasing his adaptability and keen understanding of market dynamics.

Josh`s contact details

mail

*******@withcherry.com

***********@podium.com

*****@qualtrics.com

Colleagues

Teyonna Jarman

Chief of Staff

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Pramod Thammaiah

VP, Product Management

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Anna Ruch

Vice President, Practice Development

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Charles Mourani

CTO & Co-Founder

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Emil Vasilev

VP of Finance

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Felix Steinmeyer

CEO & Co-Founder

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Indever Lal

VP of Payment Operations

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Jay He

VP of Capital Markets

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Michael Tannenbaum

Chief Executive Officer

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