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Josh Ashby

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Josh Ashby

Global Chief Delivery Officer | Atento

Penang, Malaysia

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Josh Ashby

Summary

Josh Ashby is a seasoned executive in the Management, Scientific, and Technical Consulting Services industry, currently serving as the Global Chief Delivery Officer at Atento. With a robust background in business process outsourcing and customer experience management, he has demonstrated a remarkable ability to lead multi-site organizations and drive significant operational improvements. His leadership style is characterized by a focus on developing high-performance teams and fostering a customer-centric culture. Josh has successfully expanded client operations and implemented Lean Six Sigma practices, resulting in substantial increases in client satisfaction and engagement. He has established operations in multiple countries, showcasing his global management capabilities. Outside of his professional achievements, he is passionate about employee wellbeing and continuous process improvement. His educational background in Entrepreneurship from the University of Utah complements his extensive experience in strategic planning and execution.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Corporate Experience

Startup Experience

Josh Ashby

Work Experience

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Global Chief Delivery Officer at

Atento

September 2021 - Present

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Global Vice President of Operations at

Teleperformance

November 2018 - August 2021

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Vice President of Operations at

Teleperformance

May 2018 - November 2018

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Vice President of Operations at

Teleperformance

January 2016 - May 2018

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Director Of Operations at

Teleperformance

January 2012 - January 2016

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Senior Operations Manager at

ResultsCX

January 2010 - January 2011

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Assistant Call Center Manager at

Teleperformance

January 2006 - January 2008

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Acting Assistant Call Center Manager, Supervisor, and Agent at

Teleperformance

January 2003 - January 2004

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Josh Ashby

Education

The University of Utah, Bachelor Of Science (Bs)

Frequently Asked Questions about Josh Ashby

What is Josh Ashby email address?

Josh Ashby's primary email address is **********@atento.com.br. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Josh Ashby work for?

Josh Ashby is a Global Chief Delivery Officer at Atento, a company specializing in Management, Scientific, & Technical Consulting Services.

Where Josh Ashby graduated from?

Josh Ashby holds a degree in Entrepreneurship/Entrepreneurial Studies from The University of Utah.

How can I directly contact Josh Ashby?

To contact Josh Ashby directly, you can use the email address **********@atento.com.br. Complete contact information is available upon registration with Muraena.

Who is Josh Ashby?

Josh Ashby is a seasoned executive in the Management, Scientific, and Technical Consulting Services industry, currently serving as the Global Chief Delivery Officer at Atento. With a robust background in business process outsourcing and customer experience management, he has demonstrated a remarkable ability to lead multi-site organizations and drive significant operational improvements. His leadership style is characterized by a focus on developing high-performance teams and fostering a customer-centric culture. Josh has successfully expanded client operations and implemented Lean Six Sigma practices, resulting in substantial increases in client satisfaction and engagement. He has established operations in multiple countries, showcasing his global management capabilities. Outside of his professional achievements, he is passionate about employee wellbeing and continuous process improvement. His educational background in Entrepreneurship from the University of Utah complements his extensive experience in strategic planning and execution.

Josh`s contact details

mail

**********@atento.com.br

**@atento.com

**********@teleperformance.com

Colleagues

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Pablo Perez

Global Cmo & Esg Director

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Dennis Morgan

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Eduardo Chang

Global Reporting and Indicators Chief

Emilio González Parra

Chief Consulting

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Luiz Frota

Global Chief Information Security Officer (CISO)

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Luís Ricardo Ferreira

CEO | Diretor Geral

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