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Jude Osullivan

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Jude Osullivan

Chief Customer Officer | Carolina West Wireless

Huntersville, North Carolina, United States

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Jude Osullivan

Summary

Jude O'Sullivan is a seasoned executive specializing in strategic planning and operational innovation within the telecommunications sector. With a strong background in customer experience and contact center leadership, Jude has successfully transformed business processes to enhance customer engagement and operational efficiency. His innovative approach leverages AI technology to streamline operations and improve service delivery, resulting in significant gains in customer satisfaction metrics. As Chief Customer Officer at Carolina West Wireless, he has achieved industry-leading Net Promoter Scores and reduced customer churn through targeted initiatives. Jude holds multiple advanced degrees including an MBA and a Master's in Telecommunications Management, underscoring his commitment to continuous learning and professional development. His extensive experience spans various leadership roles, showcasing his adaptability and expertise in driving organizational success.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Emerging Technologies

Leadership Development

Innovation

Organisational experience

Corporate Experience

Startup Experience

Jude Osullivan

Work Experience

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Chief Customer Officer at

Carolina West Wireless

July 2014 - Present

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Vice President Of Operations at

Carolina West Wireless

October 2009 - July 2014

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Jude Osullivan

Education

Cornell University, Financial Management Certificate

University of Maryland, College Park, Master Of Science (Ms)

SUNY Empire State College, Bachelor Of Science (Bs)

University of Maryland, College Park, Master Of Business Administration (M.B.A.)

Frequently Asked Questions about Jude Osullivan

What is Jude Osullivan email address?

Jude Osullivan's primary email address is **************@uscellular.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Jude Osullivan work for?

Jude Osullivan is a Chief Customer Officer at Carolina West Wireless, a company specializing in Radiotelephone communication.

Where Jude Osullivan graduated from?

Jude Osullivan holds a degree in from Cornell University.

How can I directly contact Jude Osullivan?

To contact Jude Osullivan directly, you can use the email address **************@uscellular.com. Complete contact information is available upon registration with Muraena.

Who is Jude Osullivan?

Jude O'Sullivan is a seasoned executive specializing in strategic planning and operational innovation within the telecommunications sector. With a strong background in customer experience and contact center leadership, Jude has successfully transformed business processes to enhance customer engagement and operational efficiency. His innovative approach leverages AI technology to streamline operations and improve service delivery, resulting in significant gains in customer satisfaction metrics. As Chief Customer Officer at Carolina West Wireless, he has achieved industry-leading Net Promoter Scores and reduced customer churn through targeted initiatives. Jude holds multiple advanced degrees including an MBA and a Master's in Telecommunications Management, underscoring his commitment to continuous learning and professional development. His extensive experience spans various leadership roles, showcasing his adaptability and expertise in driving organizational success.

Jude`s contact details

mail

**************@uscellular.com

******@carolinawest.com

Colleagues

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Paul Feldmann

Vice President of Engineering

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Greg Roark

VP of Information Systems and Technology

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Cynthia Miller

VP of Human Resources

Lisa Jenrette

Vice President Sales and Marketing

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David Zylka

Chief Technology Officer

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Jackie Mallory

Chief Marketing and Sales Officer

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