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Juliana Palou
Juliana Palou
Senior Vice President Latam Group Program Manager
New York, New York, United States
Juliana Palou
Summary
Juliana Palou is a seasoned digital transformation leader with over 15 years of global experience, specializing in the intersection of business, process, and technology. Her leadership spans multiple continents, including roles in Sydney, Pune, Dublin, New York, Rio de Janeiro, and Sao Paulo, where she has successfully driven extensive operational transformation programs. Juliana's expertise in Lean Six Sigma and Agile methodologies has enabled her to deliver significant benefits, exceeding $200 million, across various sectors including financial services and institutional banking. She is passionate about fostering a culture of continuous improvement and has a proven track record in coaching teams through complex change initiatives. Fluent in English, Portuguese, and Spanish, she brings a unique multicultural perspective to her work. Currently based in New York, Juliana leads cross-functional strategies in the LatAm region, focusing on operational excellence and digital automation.
Juliana Palou
Work Experience
Senior Vice President Latam Group Program Manager at
Citi
October 2023 - Present
Head of Latam Transformation & Program Management at
New Colony Homes Inc
October 2018 - December 2022
Vice President Operations Strategy at
New Colony Homes Inc
May 2016 - October 2018
Productivity Manager - Institutional Banking & Markets at
Commonwealth Bank
September 2015 - May 2016
Productivity Manager - Financial Services at
Commonwealth Bank
April 2014 - September 2015
Productivity Manager - Retail Banking at
Commonwealth Bank
September 2013 - April 2014
Senior Program Officer/Lean Specialist at
PT. COMMONWEALTH BANK
February 2010 - March 2013
Client Services Manager at
KPMG Nigeria
October 2008 - October 2009
National Administrator at
KPMG Nigeria
October 2006 - October 2008
Events Manager at
TalkPoint
November 2003 - August 2006
Juliana Palou
Education
Cardiff University, Lss Black Belt Certification
January 2014 - January 2015
TAFE NSW, Certificate Iii
January 2003 - January 2003
Federal University of Bahia, Doctor Dental Science
January 1997 - January 2001
Frequently Asked Questions about Juliana Palou
What is Juliana Palou email address?
Juliana Palou's primary email address is *************@bnymellon.com. To view the full verified email and additional contact details, sign up for free with Muraena.
Where Juliana Palou graduated from?
Juliana Palou holds a degree in Business/Commerce, General from Cardiff University.
How can I directly contact Juliana Palou?
To contact Juliana Palou directly, you can use the email address *************@bnymellon.com. Complete contact information is available upon registration with Muraena.
Is Juliana Palou an immigrant?
Yes, Juliana Palou is an immigrant and currently based in United States
Who is Juliana Palou?
Juliana Palou is a seasoned digital transformation leader with over 15 years of global experience, specializing in the intersection of business, process, and technology. Her leadership spans multiple continents, including roles in Sydney, Pune, Dublin, New York, Rio de Janeiro, and Sao Paulo, where she has successfully driven extensive operational transformation programs. Juliana's expertise in Lean Six Sigma and Agile methodologies has enabled her to deliver significant benefits, exceeding $200 million, across various sectors including financial services and institutional banking. She is passionate about fostering a culture of continuous improvement and has a proven track record in coaching teams through complex change initiatives. Fluent in English, Portuguese, and Spanish, she brings a unique multicultural perspective to her work. Currently based in New York, Juliana leads cross-functional strategies in the LatAm region, focusing on operational excellence and digital automation.
Juliana`s contact details
*************@bnymellon.com
*************@citigroup.com