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Julie Wagoner
Julie Wagoner
Vice President | Shentel
Stuarts Draft, Virginia, United States
Julie Wagoner
Summary
Julie Wagoner is a seasoned telecommunications leader with over 16 years of experience in customer service and contact center operations. Currently serving as the VP of Customer Service & Technical Support at Shentel, she has a proven track record in building effective teams and enhancing customer experience. Julie's expertise spans a wide range of areas including account management, sales operations, and process improvement, making her a versatile asset in the industry. She has successfully managed contact center operations, focusing on employee development and operational excellence. Julie holds a Bachelor's Degree in Management and Organizational Development from Eastern Mennonite University. Her leadership philosophy emphasizes relationship building and fostering a positive work environment, which has led to high employee satisfaction and retention rates. She is passionate about leveraging technology to enhance customer interactions and streamline operations. Julie's commitment to continuous improvement drives her to seek innovative solutions in the rapidly evolving telecommunications landscape.
Julie Wagoner
Work Experience
Vice President at
Shentel
September 2021 - Present
Director, Customer Service at
Shentel
January 2019 - Present
PCS Training Manager at
Shentel
May 2016 - January 2019
Regional Manager - Customer Care Wireless at
nTelos Wireless
November 2009 - May 2016
Quality Solutions Manager at
nTelos Wireless
August 2006 - November 2009
Customer Care Sales Coordinator at
nTelos Wireless
April 2005 - August 2006
Wireless Customer Care Manager at
nTelos Wireless
November 2001 - April 2005
Wireless Customer Care Team Leader at
nTelos Wireless
September 2000 - November 2001
Wireless Customer Care Representative at
nTelos Wireless
January 1999 - January 2001
Julie Wagoner
Education
Eastern Mennonite University, Bachelor's Degree
January 2012 - January 2014
Frequently Asked Questions about Julie Wagoner
What is Julie Wagoner email address?
Julie Wagoner's primary email address is ********@shentel.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Julie Wagoner work for?
Julie Wagoner is a Vice President at Shentel, a company specializing in Radiotelephone communication.
Where Julie Wagoner graduated from?
Julie Wagoner holds a degree in Management And Organizational Development from Eastern Mennonite University.
How can I directly contact Julie Wagoner?
To contact Julie Wagoner directly, you can use the email address ********@shentel.com. Complete contact information is available upon registration with Muraena.
Who is Julie Wagoner?
Julie Wagoner is a seasoned telecommunications leader with over 16 years of experience in customer service and contact center operations. Currently serving as the VP of Customer Service & Technical Support at Shentel, she has a proven track record in building effective teams and enhancing customer experience. Julie's expertise spans a wide range of areas including account management, sales operations, and process improvement, making her a versatile asset in the industry. She has successfully managed contact center operations, focusing on employee development and operational excellence. Julie holds a Bachelor's Degree in Management and Organizational Development from Eastern Mennonite University. Her leadership philosophy emphasizes relationship building and fostering a positive work environment, which has led to high employee satisfaction and retention rates. She is passionate about leveraging technology to enhance customer interactions and streamline operations. Julie's commitment to continuous improvement drives her to seek innovative solutions in the rapidly evolving telecommunications landscape.
Julie`s contact details
********@shentel.com
*************@emp.shentel.com
Colleagues
Vice President Network Engineering
Advisory Board Member
Independent Director - Board of Directors, Audit Committee
Chief Information Officer
Senior Vice President
Vice President Of Commercial Sales
Vice President and Chief Accounting Officer
Vice President - Outside Plant Engineering & Construction
EVP & COO
Vice President Wireless Network Operations