Directory
>
Justin Barrett
Justin Barrett
Managing Director Customer Hub | Places for People
United Kingdom
Justin Barrett
Summary
Justin Barrett is a seasoned executive with over 25 years of experience in leadership roles within contact center operations and banking. He currently serves as the Managing Director of Customer Hub at Places for People, where he oversees complaints and contact center operations. Known for his exceptional people skills and ability to drive transformational change, Justin has a proven track record of delivering results in fast-paced environments. His previous roles include senior positions at Homeserve and Bank of America, where he led large teams and managed significant operational budgets. He has received multiple accolades for customer service excellence, showcasing his commitment to enhancing customer experiences. Justin's educational background includes specialized training from Harvard Business School, further solidifying his expertise in service management. He is driven by a passion for motivating teams and fostering a culture of continuous improvement.
Justin Barrett
Work Experience
Managing Director Customer Hub at
Places for People
October 2023 - Present
Director of the Customer Hub at
Places for People
June 2023 - October 2023
Director of Contact Centre Operations and Customer Relations at
HomeServe UK
January 2019 - June 2023
Director of Service, Sales and Customer Relations at
HomeServe UK
May 2016 - January 2019
Director of Inbound Sales and Service at
HomeServe UK
June 2015 - May 2016
Head of Complaints Operations (SVP) at
Bank of America
June 2012 - June 2015
Head of Sales and Service Contact Centre (SVP) at
Bank of America
January 2010 - June 2012
Head of BT Credit Card Partnership (SVP) at
Bank of America
April 2008 - January 2010
Head of Vendor Telemarketing (SVP) at
Bank of America
April 2007 - April 2008
Head of Retention and European Telemarketing Administration (FVP) at
Bank of America
May 2006 - August 2007
Head of Ireland Telemarketing (FVP) at
Bank of America
June 2004 - May 2006
Justin Barrett
Education
The High School, Rathgar, Dublin, Ireland
Frequently Asked Questions about Justin Barrett
What is Justin Barrett email address?
Justin Barrett's primary email address is **************@homeserve.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Justin Barrett work for?
Justin Barrett is a Managing Director Customer Hub at Places for People, a company specializing in Lessors of Nonfinancial Intangible Assets (except Copyrighted Works).
Where Justin Barrett graduated from?
Justin Barrett holds a degree in Achieving Breakthrough Service 2016 1 Week Programme from Harvard Business School.
How can I directly contact Justin Barrett?
To contact Justin Barrett directly, you can use the email address **************@homeserve.com. Complete contact information is available upon registration with Muraena.
Who is Justin Barrett?
Justin Barrett is a seasoned executive with over 25 years of experience in leadership roles within contact center operations and banking. He currently serves as the Managing Director of Customer Hub at Places for People, where he oversees complaints and contact center operations. Known for his exceptional people skills and ability to drive transformational change, Justin has a proven track record of delivering results in fast-paced environments. His previous roles include senior positions at Homeserve and Bank of America, where he led large teams and managed significant operational budgets. He has received multiple accolades for customer service excellence, showcasing his commitment to enhancing customer experiences. Justin's educational background includes specialized training from Harvard Business School, further solidifying his expertise in service management. He is driven by a passion for motivating teams and fostering a culture of continuous improvement.
Justin`s contact details
**************@homeserve.com
**************@placesforpeople.co.uk
Colleagues
Regional Managing Director- Central & North
Managing Director
Chief Data Officer
Managing Director - Scotland
Chief People Officer
Chairman
Group Executive Director - Affordable Housing
Non Executive Director & Customer Service Committee Chair
Director of Regulation
Chief Executive Officer