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K Dunnell
K Dunnell
Vice President- Contact Center Operations | Alpaca Audiology
New Jersey, United States
K Dunnell
Summary
K Dunnell is a seasoned Vice President specializing in Contact Center Operations with a robust background in management and customer service. With extensive experience in establishing and optimizing call center processes, K has successfully led teams to exceed performance metrics while enhancing customer satisfaction. K's analytical skills are complemented by a strong grasp of technology, having developed and implemented CRM systems tailored to organizational needs. Adept at strategic planning and risk management, K has a proven track record of improving operational efficiency and driving growth through innovative solutions. K's leadership style emphasizes mentorship and quality assurance, fostering a culture of continuous improvement in customer care. With a degree in Communications from Kean University, K combines technical expertise with effective communication skills to bridge gaps between teams and clients. K is passionate about leveraging technology to enhance customer experiences and is always on the lookout for emerging trends in customer relationship management.
K Dunnell
Work Experience
Vice President- Contact Center Operations at
Alpaca Audiology
December 2016 - Present
Director of Customer Service and Processing at
Avas Flowers
April 2015 - October 2016
Manager-Onshore/Offshore Correspondence/Head of Training at
Computershare
February 2004 - August 2014
Senior Workflow Analyst at
Computershare
February 2000 - June 2004
K Dunnell
Education
Kean University, Ba- Communications
January 1997 - January 2001
Frequently Asked Questions about K Dunnell
What is K Dunnell email address?
K Dunnell's primary email address is ********@belsonousa.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does K Dunnell work for?
K Dunnell is a Vice President- Contact Center Operations at Alpaca Audiology, a company specializing in Other Amusement & Recreation Industries.
Where K Dunnell graduated from?
K Dunnell holds a degree in Communication, General from Kean University.
How can I directly contact K Dunnell?
To contact K Dunnell directly, you can use the email address ********@belsonousa.com. Complete contact information is available upon registration with Muraena.
Who is K Dunnell?
K Dunnell is a seasoned Vice President specializing in Contact Center Operations with a robust background in management and customer service. With extensive experience in establishing and optimizing call center processes, K has successfully led teams to exceed performance metrics while enhancing customer satisfaction. K's analytical skills are complemented by a strong grasp of technology, having developed and implemented CRM systems tailored to organizational needs. Adept at strategic planning and risk management, K has a proven track record of improving operational efficiency and driving growth through innovative solutions. K's leadership style emphasizes mentorship and quality assurance, fostering a culture of continuous improvement in customer care. With a degree in Communications from Kean University, K combines technical expertise with effective communication skills to bridge gaps between teams and clients. K is passionate about leveraging technology to enhance customer experiences and is always on the lookout for emerging trends in customer relationship management.
K`s contact details
********@belsonousa.com
********@alpacaaudiology.com
Colleagues
Vice President Human Resources
Senior Vice President, Financial Planning & Analysis
Regional Vice President at American Hearing Centers
SVP of Education & Engagement
Partner / Vice President of Sales
CO-Founder Alpaca Audiology
Senior Vice President Integration