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K Dunnell

K Dunnell

Vice President- Contact Center Operations | Alpaca Audiology

New Jersey, United States

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K Dunnell

Summary

K Dunnell is a seasoned Vice President specializing in Contact Center Operations with a robust background in management and customer service. With extensive experience in establishing and optimizing call center processes, K has successfully led teams to exceed performance metrics while enhancing customer satisfaction. K's analytical skills are complemented by a strong grasp of technology, having developed and implemented CRM systems tailored to organizational needs. Adept at strategic planning and risk management, K has a proven track record of improving operational efficiency and driving growth through innovative solutions. K's leadership style emphasizes mentorship and quality assurance, fostering a culture of continuous improvement in customer care. With a degree in Communications from Kean University, K combines technical expertise with effective communication skills to bridge gaps between teams and clients. K is passionate about leveraging technology to enhance customer experiences and is always on the lookout for emerging trends in customer relationship management.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Sustainability

Organisational experience

Corporate Experience

Startup Experience

K Dunnell

Work Experience

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Vice President- Contact Center Operations at

Alpaca Audiology

December 2016 - Present

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Director of Customer Service and Processing at

Avas Flowers

April 2015 - October 2016

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Manager-Onshore/Offshore Correspondence/Head of Training at

Computershare

February 2004 - August 2014

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Senior Workflow Analyst at

Computershare

February 2000 - June 2004

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K Dunnell

Education

Kean University, Ba- Communications

January 1997 - January 2001

Frequently Asked Questions about K Dunnell

What is K Dunnell email address?

K Dunnell's primary email address is ********@belsonousa.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does K Dunnell work for?

K Dunnell is a Vice President- Contact Center Operations at Alpaca Audiology, a company specializing in Other Amusement & Recreation Industries.

Where K Dunnell graduated from?

K Dunnell holds a degree in Communication, General from Kean University.

How can I directly contact K Dunnell?

To contact K Dunnell directly, you can use the email address ********@belsonousa.com. Complete contact information is available upon registration with Muraena.

Who is K Dunnell?

K Dunnell is a seasoned Vice President specializing in Contact Center Operations with a robust background in management and customer service. With extensive experience in establishing and optimizing call center processes, K has successfully led teams to exceed performance metrics while enhancing customer satisfaction. K's analytical skills are complemented by a strong grasp of technology, having developed and implemented CRM systems tailored to organizational needs. Adept at strategic planning and risk management, K has a proven track record of improving operational efficiency and driving growth through innovative solutions. K's leadership style emphasizes mentorship and quality assurance, fostering a culture of continuous improvement in customer care. With a degree in Communications from Kean University, K combines technical expertise with effective communication skills to bridge gaps between teams and clients. K is passionate about leveraging technology to enhance customer experiences and is always on the lookout for emerging trends in customer relationship management.

K`s contact details

mail

********@belsonousa.com

********@alpacaaudiology.com

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