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Kallie Mcconkie

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Kallie Mcconkie

SVP, Customer Experience and Success | ActiveCampaign

United States

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Kallie Mcconkie

Summary

Kallie McConkie is a dynamic leader in the MarTech space, currently serving as the Senior Vice President of Customer Experience and Success at ActiveCampaign. With a proven track record in scaling customer success organizations, she has successfully grown teams globally to enhance customer experiences for over 160,000 clients. Kallie's career began at Constant Contact, where she developed customer training programs that laid the groundwork for her expertise in customer education. She has also played pivotal roles at HubSpot, contributing to significant revenue growth through innovative training solutions. A proud member of Chief, Kallie is actively engaged in the Chicago Tech Customer Success community. Her academic background in Communication from Michigan State University complements her professional journey, providing her with a strong foundation in strategic communications. Kallie is passionate about creating impactful customer experiences and is dedicated to fostering a customer-centric culture within organizations.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Emerging Technologies

Leadership Development

Innovation

Organisational experience

Corporate Experience

Non-Profit Experience

Kallie Mcconkie

Work Experience

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SVP, Customer Experience and Success at

ActiveCampaign

March 2023 - Present

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Member at

Chief

April 2022 - Present

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Customer Success Leadership Council Member at

Sales Assembly

February 2020 - Present

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VP, Strategic Programs at

ActiveCampaign

February 2023 - March 2023

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VP, Global Services at

ActiveCampaign

July 2021 - February 2023

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VP, Customer Support [Interim] at

ActiveCampaign

June 2022 - February 2023

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Director of Customer Success at

ActiveCampaign

January 2019 - July 2021

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Manager, Customer Success at

ActiveCampaign

October 2018 - December 2018

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Customer Training Team Manager at

HUBSPOT AUSTRALIA PTY LTD

January 2017 - October 2018

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Principal Customer Training Specialist and Team Lead at

HUBSPOT AUSTRALIA PTY LTD

January 2016 - December 2016

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Senior Customer Training Specialist at

HUBSPOT AUSTRALIA PTY LTD

December 2014 - December 2015

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Senior Inbound Marketing Consultant at

HUBSPOT AUSTRALIA PTY LTD

September 2014 - December 2014

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Senior Learning and Development Specialist at

EnerNOC

March 2014 - September 2014

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Content Developer and Training Specialist at

Constant Contact

June 2013 - March 2014

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Customer Training Specialist at

Constant Contact

June 2012 - June 2013

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Social Media Marketing Training Specialist at

Constant Contact

July 2011 - June 2012

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Outreach and Technology Coordinator/AmeriCorps Member at

Social Capital

September 2010 - June 2011

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Communications Professional Aide at

Michigan State University

May 2010 - August 2010

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Department Aide III at

Michigan State University

March 2008 - May 2010

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Intern at

Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH

June 2009 - August 2009

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Intern at

Michigan State University

October 2008 - February 2009

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Student Representative at

Be Spartan Green Communications Team

January 2008 - January 2009

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Kallie Mcconkie

Education

Michigan State University, Communication

Frequently Asked Questions about Kallie Mcconkie

What is Kallie Mcconkie email address?

Kallie Mcconkie's primary email address is *********@activecampaign.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Kallie Mcconkie work for?

Kallie Mcconkie is a SVP, Customer Experience and Success at ActiveCampaign, a company specializing in Prepackaged software.

Where Kallie Mcconkie graduated from?

Kallie Mcconkie holds a degree in Communication, Public Relations, German from Michigan State University.

How can I directly contact Kallie Mcconkie?

To contact Kallie Mcconkie directly, you can use the email address *********@activecampaign.com. Complete contact information is available upon registration with Muraena.

Who is Kallie Mcconkie?

Kallie McConkie is a dynamic leader in the MarTech space, currently serving as the Senior Vice President of Customer Experience and Success at ActiveCampaign. With a proven track record in scaling customer success organizations, she has successfully grown teams globally to enhance customer experiences for over 160,000 clients. Kallie's career began at Constant Contact, where she developed customer training programs that laid the groundwork for her expertise in customer education. She has also played pivotal roles at HubSpot, contributing to significant revenue growth through innovative training solutions. A proud member of Chief, Kallie is actively engaged in the Chicago Tech Customer Success community. Her academic background in Communication from Michigan State University complements her professional journey, providing her with a strong foundation in strategic communications. Kallie is passionate about creating impactful customer experiences and is dedicated to fostering a customer-centric culture within organizations.

Kallie`s contact details

mail

*********@activecampaign.com

Colleagues

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Richard Browning

Vice President of Engineering

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Michael Edward Rico Sphr

Chief People Officer

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Mj Slykas

Senior Vice President Operations

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Joy Whinery

Chief Financial Officer

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Corey Thurman

VP Security Engineering

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Daniela Delgado

Business Consultant

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Tolga Ercan

VP, Business Technology Services

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Carilu Dietrich

Advisor to the CEO and CMO

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Jason Vandeboom

Board Chair

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