Directory

>

Kara Trapp

avatar

Kara Trapp

Customer Success & Experience Advisor | PFL.com

Bozeman, Montana, United States

View contact details (it's free)

Kara Trapp

Summary

Kara Trapp is a seasoned Customer Success and Growth Leader with over 15 years of experience in SaaS companies, adept at driving customer engagement and retention strategies. She has a proven track record of building customer experience functions from the ground up, significantly improving churn rates and revenue growth. As VP of Customer Experience at Pfl Com, she led a team that achieved a 20% revenue increase while reducing churn by over 15%. Kara's leadership extends to her role as a member of Chief, a network dedicated to empowering women executives. With a background in media and communications, she combines analytical skills with a passion for mentorship and coaching, aiming to connect people with their definitions of success. Her diverse experience spans multiple industries, showcasing her adaptability and commitment to customer-centric growth.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Startup Experience

Corporate Experience

Non-Profit Experience

Kara Trapp

Work Experience

💼

Customer Success & Experience Advisor at

STEALTH STARTUP LTD

October 2024 - Present

company logo

VP of Customer Experience / Executive Enterprise Account Director at

PFL.com

August 2022 - Present

company logo

Member at

Chief

September 2022 - September 2024

company logo

Head of Customer Success at Scale, Adobe Workfront at

Adobe Corporation

February 2021 - July 2022

company logo

Director, Customer Success at Scale at

Adobe Workfront

March 2020 - February 2021

company logo

Manager, Global Customer Training at

Adobe Workfront

February 2019 - February 2020

company logo

Strategic Client Success Manager at

Adobe Workfront

January 2017 - February 2019

company logo

Client Success Manager at

Talend

April 2016 - January 2017

company logo

M&A Lead Business Analyst, Services at

Oracle

February 2015 - April 2016

💼

Enterprise Customer Success Manager, Field, Global Customer Excellence at

ERIZANIA FONTES AZEVEDO

September 2013 - February 2015

💼

Corporate Customer Success Manager at

ERIZANIA FONTES AZEVEDO

September 2013 - September 2014

company logo

Safety and Health Bureau Project Manager - Dept. of Labor and Industry at

State of Montana

March 2012 - August 2013

company logo

Workforce Development Programs & Grants Manager/Business Expansion and Retention Local Director at

State Of Montana Department Of Labor And Industry

January 2008 - January 2012

💼

Technical Sales and Service Representative at

Printingforless Com

January 2005 - January 2007

company logo

News Reporter at

KULR 8

January 2004 - January 2006

company logo

Summer Fellow at

IRTS Foundation

January 2004 - January 2004

company logo

Intern in Field Production at

Wabc Channel 7 Eyewitness News

January 2004 - January 2004

Logos provided by Logo.dev

Kara Trapp

Education

Rocky Mountain College, Bachelor Of Arts: Professional Communication And Writing

Frequently Asked Questions about Kara Trapp

What is Kara Trapp email address?

Kara Trapp's primary email address is ******@pfl.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Kara Trapp work for?

Kara Trapp is a Customer Success & Experience Advisor at PFL.com, a company specializing in Prepackaged software.

Where Kara Trapp graduated from?

Kara Trapp holds a degree in Communication, Media/Journalism, Writing from Rocky Mountain College.

How can I directly contact Kara Trapp?

To contact Kara Trapp directly, you can use the email address ******@pfl.com. Complete contact information is available upon registration with Muraena.

Who is Kara Trapp?

Kara Trapp is a seasoned Customer Success and Growth Leader with over 15 years of experience in SaaS companies, adept at driving customer engagement and retention strategies. She has a proven track record of building customer experience functions from the ground up, significantly improving churn rates and revenue growth. As VP of Customer Experience at Pfl Com, she led a team that achieved a 20% revenue increase while reducing churn by over 15%. Kara's leadership extends to her role as a member of Chief, a network dedicated to empowering women executives. With a background in media and communications, she combines analytical skills with a passion for mentorship and coaching, aiming to connect people with their definitions of success. Her diverse experience spans multiple industries, showcasing her adaptability and commitment to customer-centric growth.

Kara`s contact details

mail

******@pfl.com

****@printingforless.com

Colleagues

avatar
Andrew Field

Board Chair

avatar
Suzie Lalich Phr Shrm-Cp

SVP of Employee Success

avatar
Erin Ortega

Senior Vice President Finance

avatar
Dave Hawkins

Chief Executive Officer

Tracey Baker

President

avatar
Keith Jacobik

SVP of Production

avatar
Tim Moran

Vice President, Brand

avatar
Brent Alexander

VP of Sales & Customer Strategy

avatar
Tore Evenson

SVP - Shared Services

View Contact details (it's free)
Request Profile Removal