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Karnina Szymanski

Karnina Szymanski

Chief Customer Officer | Bold Penguin

Carlsbad, California, United States

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Karnina Szymanski

Summary

Karnina Szymanski is a dynamic and innovative executive leader currently serving as the Chief Customer Officer at Bold Penguin. With over 15 years of experience in the insurance industry, she focuses on enhancing customer experience while championing diversity, equity, inclusion, and access within her organization. Karnina has a proven track record of simplifying complex processes and driving strategic initiatives that benefit both customers and the business. Her previous roles include President of Insurance at Bold Penguin and Senior Director at Farmers Insurance, where she honed her skills in account management and claims management. Karnina holds a Bachelor's degree in Business Administration with a specialization in Accounting from Youngstown State University. Her leadership style emphasizes collaboration and inclusivity, making her a respected figure in her field. Outside of her professional life, she is passionate about advocating for small businesses and improving the insurance landscape.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Sustainability

Organisational experience

Corporate Experience

Startup Experience

Karnina Szymanski

Work Experience

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Chief Customer Officer at

Bold Penguin

September 2022 - Present

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President of Insurance at

Bold Penguin

January 2020 - Present

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Senior Director of Commercial Lines Underwriting at

Robert Shaw Insurance

October 2018 - January 2020

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Director Claims Process Improvement at

Progressive Insurance

June 2018 - October 2018

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Small Business Insurance Marketing Process Leader at

Progressive Insurance

May 2014 - January 2018

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Small Business Process Manager - Strategic Accounts at

Progressive

January 2010 - January 2014

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Claims Business Consultant - Vendor Management at

Progressive Insurance

January 2008 - January 2010

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Claims TLC Finance - Vendor Manager at

Progressive Insurance

January 2005 - January 2008

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Finance Analyst at

Progressive Insurance

January 2004 - January 2005

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Karnina Szymanski

Education

Youngstown State University, Bsba

January 2001 - January 2004

Frequently Asked Questions about Karnina Szymanski

What is Karnina Szymanski email address?

Karnina Szymanski's primary email address is *****************@boldpenguin.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Karnina Szymanski work for?

Karnina Szymanski is a Chief Customer Officer at Bold Penguin, a company specializing in Insurance agents, brokers, & service.

Where Karnina Szymanski graduated from?

Karnina Szymanski holds a degree in Accounting from Youngstown State University.

How can I directly contact Karnina Szymanski?

To contact Karnina Szymanski directly, you can use the email address *****************@boldpenguin.com. Complete contact information is available upon registration with Muraena.

Who is Karnina Szymanski?

Karnina Szymanski is a dynamic and innovative executive leader currently serving as the Chief Customer Officer at Bold Penguin. With over 15 years of experience in the insurance industry, she focuses on enhancing customer experience while championing diversity, equity, inclusion, and access within her organization. Karnina has a proven track record of simplifying complex processes and driving strategic initiatives that benefit both customers and the business. Her previous roles include President of Insurance at Bold Penguin and Senior Director at Farmers Insurance, where she honed her skills in account management and claims management. Karnina holds a Bachelor's degree in Business Administration with a specialization in Accounting from Youngstown State University. Her leadership style emphasizes collaboration and inclusivity, making her a respected figure in her field. Outside of her professional life, she is passionate about advocating for small businesses and improving the insurance landscape.

Karnina`s contact details

mail

*****************@boldpenguin.com

*****************@progressive.com

Colleagues

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Nicole Farley

VP of Carrier Operations

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Frank Lamantia

Chief Technology Officer

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Benjamin Clarke

Co-Founder & CDO

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Lauren Huddleston Williams

VP, Chief of Staff

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Josh Kohlschmidt

Deputy Chief of Staff

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Crm Daniel Brown Cpria

VP of Operations, Agency Partners

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Dan Gifford

Chief Financial Officer

Joe Aquilino

Vice President, Client Delivery

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Tiffany Rangnow

VP, Agency & Enterprise Sales

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Lakshan De Silva

Chief Data Scientist

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