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Karol Mason

Karol Mason

Customer Operations / VP

California, United States

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Karol Mason

Summary

Karol Mason is a seasoned professional in the customer operations sector, currently serving as Vice President at Wells Fargo Home Mortgage. With over two decades of experience in the banking and mortgage industries, Karol has honed a deep expertise in business process management and quality assurance. His long tenure at Wells Fargo showcases his commitment and adaptability within a leading financial institution. Prior to his current role, he held a similar position at GE Capital Mortgage, indicating a strong background in customer operations. Karol's leadership experience at a C-level position reflects his capability to drive strategic initiatives and enhance operational efficiency. His professional journey reflects a blend of stability and growth, making him a valuable asset in any organization. Fluent in navigating complex organizational structures, he is well-equipped to tackle challenges in the financial services landscape. Karol's interests lie in optimizing customer experiences and improving service delivery in the banking sector.

General

Specialist

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Innovation

Organisational experience

Corporate Experience

Karol Mason

Work Experience

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Customer Operations / VP at

Wells Fargo & Company

January 2000 - Present

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Business Process Quality Manager at

Wells Fargo & Company

January 2000 - Present

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Customer Operations / VP at

GE Capital Mortgage Corporation

January 1990 - January 2000

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Who is Karol Mason?

Karol Mason is a seasoned professional in the customer operations sector, currently serving as Vice President at Wells Fargo Home Mortgage. With over two decades of experience in the banking and mortgage industries, Karol has honed a deep expertise in business process management and quality assurance. His long tenure at Wells Fargo showcases his commitment and adaptability within a leading financial institution. Prior to his current role, he held a similar position at GE Capital Mortgage, indicating a strong background in customer operations. Karol's leadership experience at a C-level position reflects his capability to drive strategic initiatives and enhance operational efficiency. His professional journey reflects a blend of stability and growth, making him a valuable asset in any organization. Fluent in navigating complex organizational structures, he is well-equipped to tackle challenges in the financial services landscape. Karol's interests lie in optimizing customer experiences and improving service delivery in the banking sector.

Karol`s contact details

mail

*******@wellsfargo.com

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