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Karoline Vasconcelos Ribeiro

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Karoline Vasconcelos Ribeiro

Product Owner | IBM ServiceNow CoE & Platform Management | I&T Operations | International Business Machines Corporation (IBM)

São Paulo, Brazil

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Karoline Vasconcelos Ribeiro

Summary

Karoline Vasconcelos Ribeiro is a dedicated Product Owner at IBM, specializing in ServiceNow solutions with a strong foundation in agile methodologies and business analysis. With a career spanning over eight years in the technology consulting sector, she has honed her skills in project management, change management, and IT service management. Karoline's expertise in collaborating with cross-functional teams enables her to effectively translate business needs into technical specifications, ensuring successful project delivery. She is known for her strong analytical abilities and problem-solving skills, which have been instrumental in training and assisting users with technical challenges. Karoline is committed to fostering positive relationships with stakeholders and clients, ensuring their satisfaction through effective communication and project management. Her educational background includes a focus on Systems Analysis and Development, complemented by language training in English. Karoline is passionate about leveraging technology to drive innovation and improve business processes.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Emerging Technologies

Leadership Development

Innovation

Organisational experience

Corporate Experience

Karoline Vasconcelos Ribeiro

Work Experience

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Product Owner | IBM ServiceNow CoE & Platform Management | I&T Operations at

International Business Machines Corporation (IBM)

August 2023 - Present

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Business Analyst, CIO ServiceNow at

International Business Machines Corporation (IBM)

August 2022 - Present

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ServiceNow System Administrator at

International Business Machines Corporation (IBM)

April 2019 - August 2022

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LA Business Partner Support Professional at

International Business Machines Corporation (IBM)

July 2016 - April 2019

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Intern at

International Business Machines Corporation (IBM)

August 2014 - July 2016

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Karoline Vasconcelos Ribeiro

Education

Kaplan Internetional Languages - Manchester

January 2021 - January 2021

Universidade Paulista

January 2017 - January 2019

Banco Bradesco, Technician Course

January 2014 - January 2016

Frequently Asked Questions about Karoline Vasconcelos Ribeiro

What is Karoline Vasconcelos Ribeiro email address?

Karoline Vasconcelos Ribeiro's primary email address is ****************@ibm.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Karoline Vasconcelos Ribeiro work for?

Karoline Vasconcelos Ribeiro is a Product Owner | IBM ServiceNow CoE & Platform Management | I&T Operations at International Business Machines Corporation (IBM), a company specializing in Management, Scientific, & Technical Consulting Services.

Where Karoline Vasconcelos Ribeiro graduated from?

Karoline Vasconcelos Ribeiro holds a degree in English Language from Kaplan Internetional Languages - Manchester.

How can I directly contact Karoline Vasconcelos Ribeiro?

To contact Karoline Vasconcelos Ribeiro directly, you can use the email address ****************@ibm.com. Complete contact information is available upon registration with Muraena.

Who is Karoline Vasconcelos Ribeiro?

Karoline Vasconcelos Ribeiro is a dedicated Product Owner at IBM, specializing in ServiceNow solutions with a strong foundation in agile methodologies and business analysis. With a career spanning over eight years in the technology consulting sector, she has honed her skills in project management, change management, and IT service management. Karoline's expertise in collaborating with cross-functional teams enables her to effectively translate business needs into technical specifications, ensuring successful project delivery. She is known for her strong analytical abilities and problem-solving skills, which have been instrumental in training and assisting users with technical challenges. Karoline is committed to fostering positive relationships with stakeholders and clients, ensuring their satisfaction through effective communication and project management. Her educational background includes a focus on Systems Analysis and Development, complemented by language training in English. Karoline is passionate about leveraging technology to drive innovation and improve business processes.

Karoline`s contact details

mail

****************@ibm.com

Colleagues

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Nigel Reichelt

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Nilabja Sarkar

Managing Director

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Nils Merkle

Managing Director IBM Client Innovation Center Germany GmbH

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