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Katie Farmer

Katie Farmer

Vice President, Claims and Operations Process Optimization | Combined, a Chubb Company

Worcester, Massachusetts, United States

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Katie Farmer

Summary

Katie Farmer is a seasoned leader in the insurance industry, currently serving as the Vice President of Claims and Operations Process Optimization. With a strong background in program management and process design, she excels in enhancing operational and technological efficiency across various departments. Katie has a proven track record of leading strategic projects and driving change initiatives, leveraging her expertise in Lean Six Sigma methodologies. She is passionate about cultivating talent and building high-performance teams, ensuring that organizations not only meet but exceed their strategic goals. Her commitment to continuous improvement and innovation sets her apart as a thought leader in her field. Outside of her professional achievements, Katie is dedicated to mentoring the next generation of leaders in the industry.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Emerging Technologies

Leadership Development

Innovation

Organisational experience

Corporate Experience

Katie Farmer

Work Experience

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Vice President, Claims and Operations Process Optimization at

Combined, a Chubb Company

March 2024 - Present

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AVP, Claims Programs and Performance at

Combined Insurance

July 2022 - March 2024

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AVP, Claims Business Solutions at

The Hanover Insurance Group

September 2018 - July 2022

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Director, Claims Shared Services, PMO at

The Hanover Insurance Group

February 2014 - January 2018

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Sr. Enterprise Project Lead & Manager, Enterprise Program Office at

The Hanover Insurance Group

February 2009 - February 2014

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Project Lead, Business Operations Analyst at

The Hanover Insurance Group

January 2003 - January 2009

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Process Coordinator, Life Operations at

The Hanover Insurance Group

January 2000 - January 2003

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Katie Farmer

Education

CIOP Institute, Lean Six Sigma Black Belt

January 2015 - January 2015

Assumption College, Bachelor Of Business Administration (B.B.A.)

Frequently Asked Questions about Katie Farmer

What company does Katie Farmer work for?

Katie Farmer is a Vice President, Claims and Operations Process Optimization at Combined, a Chubb Company, a company specializing in Insurance agents, brokers, & service.

Where Katie Farmer graduated from?

Katie Farmer holds a degree in from CIOP Institute.

Who is Katie Farmer?

Katie Farmer is a seasoned leader in the insurance industry, currently serving as the Vice President of Claims and Operations Process Optimization. With a strong background in program management and process design, she excels in enhancing operational and technological efficiency across various departments. Katie has a proven track record of leading strategic projects and driving change initiatives, leveraging her expertise in Lean Six Sigma methodologies. She is passionate about cultivating talent and building high-performance teams, ensuring that organizations not only meet but exceed their strategic goals. Her commitment to continuous improvement and innovation sets her apart as a thought leader in her field. Outside of her professional achievements, Katie is dedicated to mentoring the next generation of leaders in the industry.

Katie`s contact details

Colleagues

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Craig Miller

Vice President of Sales for the Southeast Zone

Dale Snow

SVP North America Operations

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Tim Taylor

Vice President Talent And Organizational Learning & Development

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Kevin Murray

Vice President of Affinity Markets

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