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Kelcie Best
Kelcie Best
VP, Client Services | RDI Corporation
Cincinnati, Ohio, United States
Kelcie Best
Summary
Kelcie Best is a seasoned professional with extensive experience in contact center operations and customer experience management. Currently serving as the VP of Contact Center Operations at RDI Corporation, she leads a large team dedicated to enhancing client satisfaction and operational efficiency. With a strong background in account management and business process improvement, she has a proven track record of driving performance and profitability in high-pressure environments. Her leadership style emphasizes collaboration, employee engagement, and a commitment to continuous improvement. Kelcie's educational background in Political Science adds a unique perspective to her management approach, blending analytical skills with a focus on stakeholder relationships. She is passionate about leveraging technology to optimize customer interactions and is always on the lookout for innovative solutions in the consulting industry.
Kelcie Best
Work Experience
VP, Client Services at
RDI Corporation
May 2024 - Present
VP, Contact Center Operations - East at
RDI Corporation
August 2021 - September 2024
Site Director at
RDI Corporation
November 2018 - August 2021
Program Manager at
RDI Corporation
August 2014 - November 2018
Operations Supervisor at
RDI Corporation
May 2012 - August 2014
Kelcie Best
Education
Frequently Asked Questions about Kelcie Best
What is Kelcie Best email address?
Kelcie Best's primary email address is *****@rdicorp.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Kelcie Best work for?
Kelcie Best is a VP, Client Services at RDI Corporation, a company specializing in Management, Scientific, & Technical Consulting Services.
Where Kelcie Best graduated from?
Kelcie Best holds a degree in Political Science And Government from Northern Kentucky University.
How can I directly contact Kelcie Best?
To contact Kelcie Best directly, you can use the email address *****@rdicorp.com. Complete contact information is available upon registration with Muraena.
Who is Kelcie Best?
Kelcie Best is a seasoned professional with extensive experience in contact center operations and customer experience management. Currently serving as the VP of Contact Center Operations at RDI Corporation, she leads a large team dedicated to enhancing client satisfaction and operational efficiency. With a strong background in account management and business process improvement, she has a proven track record of driving performance and profitability in high-pressure environments. Her leadership style emphasizes collaboration, employee engagement, and a commitment to continuous improvement. Kelcie's educational background in Political Science adds a unique perspective to her management approach, blending analytical skills with a focus on stakeholder relationships. She is passionate about leveraging technology to optimize customer interactions and is always on the lookout for innovative solutions in the consulting industry.
Kelcie`s contact details
*****@rdicorp.com
Colleagues
Senior Vice President Qualitative Research
VP of Strategic Operations
VP, Human Resources
Senior Vice President, Consumer Insights and Analytics
Vice President Client Development
Vice President Operations - West
CISO (RDI Corp and RDI-IT)
VP of Telecom
Chief Customer Officer
SVP Client Development