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Kelcie Best

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Kelcie Best

VP, Client Services | RDI Corporation

Cincinnati, Ohio, United States

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Kelcie Best

Summary

Kelcie Best is a seasoned professional with extensive experience in contact center operations and customer experience management. Currently serving as the VP of Contact Center Operations at RDI Corporation, she leads a large team dedicated to enhancing client satisfaction and operational efficiency. With a strong background in account management and business process improvement, she has a proven track record of driving performance and profitability in high-pressure environments. Her leadership style emphasizes collaboration, employee engagement, and a commitment to continuous improvement. Kelcie's educational background in Political Science adds a unique perspective to her management approach, blending analytical skills with a focus on stakeholder relationships. She is passionate about leveraging technology to optimize customer interactions and is always on the lookout for innovative solutions in the consulting industry.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Innovation

Organisational experience

Corporate Experience

Kelcie Best

Work Experience

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VP, Client Services at

RDI Corporation

May 2024 - Present

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VP, Contact Center Operations - East at

RDI Corporation

August 2021 - September 2024

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Site Director at

RDI Corporation

November 2018 - August 2021

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Program Manager at

RDI Corporation

August 2014 - November 2018

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Operations Supervisor at

RDI Corporation

May 2012 - August 2014

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Kelcie Best

Education

Frequently Asked Questions about Kelcie Best

What is Kelcie Best email address?

Kelcie Best's primary email address is *****@rdicorp.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Kelcie Best work for?

Kelcie Best is a VP, Client Services at RDI Corporation, a company specializing in Management, Scientific, & Technical Consulting Services.

Where Kelcie Best graduated from?

Kelcie Best holds a degree in Political Science And Government from Northern Kentucky University.

How can I directly contact Kelcie Best?

To contact Kelcie Best directly, you can use the email address *****@rdicorp.com. Complete contact information is available upon registration with Muraena.

Who is Kelcie Best?

Kelcie Best is a seasoned professional with extensive experience in contact center operations and customer experience management. Currently serving as the VP of Contact Center Operations at RDI Corporation, she leads a large team dedicated to enhancing client satisfaction and operational efficiency. With a strong background in account management and business process improvement, she has a proven track record of driving performance and profitability in high-pressure environments. Her leadership style emphasizes collaboration, employee engagement, and a commitment to continuous improvement. Kelcie's educational background in Political Science adds a unique perspective to her management approach, blending analytical skills with a focus on stakeholder relationships. She is passionate about leveraging technology to optimize customer interactions and is always on the lookout for innovative solutions in the consulting industry.

Kelcie`s contact details

mail

*****@rdicorp.com

Colleagues

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Senior Vice President Qualitative Research

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Susan Beimesche

VP of Strategic Operations

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Mike Robinson

VP, Human Resources

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Stacy Dye

Senior Vice President, Consumer Insights and Analytics

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Josh Viel

Vice President Client Development

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Christopher Martin

Vice President Operations - West

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Msis Christopher Anderson Cissp

CISO (RDI Corp and RDI-IT)

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Dave Barker

VP of Telecom

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Tim Hellmann

Chief Customer Officer

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David Reiss

SVP Client Development

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