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Kelley Cutforth

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Kelley Cutforth

Vice President Customer Service | Chegg Inc.

San Jose, California, United States

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Kelley Cutforth

Summary

Kelley Cutforth is a seasoned executive with a robust background in customer service and finance, currently serving as the Vice President of Customer Service at Chegg. With over two decades of experience, she has a proven track record in enhancing operational efficiency through data-driven strategies. Kelley's expertise spans across various domains including business analysis, change management, and process improvement, making her a versatile leader in the tech industry. She is passionate about empowering teams and fostering a culture of continuous improvement. Kelley’s unique blend of analytical skills and customer-centric approach positions her as a key player in driving organizational success. Her commitment to professional development is reflected in her history of mentoring emerging leaders. Kelley is also recognized for her speaking engagements at prestigious conferences, showcasing her thought leadership in customer service and operational excellence.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Emerging Technologies

Leadership Development

Innovation

Organisational experience

Corporate Experience

Non-Profit Experience

Kelley Cutforth

Work Experience

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Vice President Customer Service at

Chegg Inc.

April 2022 - Present

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Director, Customer Service at

Chegg Inc.

July 2019 - April 2022

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Sr. Manager, Customer Service Operations at

Chegg Inc.

April 2017 - July 2019

💼

Manager - Corporate Financial Planning and Analysis at

Cisco

November 2007 - April 2017

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Sr. Analyst at

NETSCOUT

February 2006 - November 2007

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Sr. Analyst - Corporate FP&A at

Electronic Arts, Inc.

July 2005 - February 2006

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Analyst - University Finance Office at

Santa Clara Mission

January 1998 - January 2005

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Kelley Cutforth

Education

Santa Clara University, Mba

January 2001 - January 2005

California State University, Chico, Bs

January 1992 - January 1997

Frequently Asked Questions about Kelley Cutforth

What is Kelley Cutforth email address?

Kelley Cutforth's primary email address is ******@chegg.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Kelley Cutforth work for?

Kelley Cutforth is a Vice President Customer Service at Chegg Inc., a company specializing in Prepackaged software.

Where Kelley Cutforth graduated from?

Kelley Cutforth holds a degree in Business Administration from Santa Clara University.

How can I directly contact Kelley Cutforth?

To contact Kelley Cutforth directly, you can use the email address ******@chegg.com. Complete contact information is available upon registration with Muraena.

Who is Kelley Cutforth?

Kelley Cutforth is a seasoned executive with a robust background in customer service and finance, currently serving as the Vice President of Customer Service at Chegg. With over two decades of experience, she has a proven track record in enhancing operational efficiency through data-driven strategies. Kelley's expertise spans across various domains including business analysis, change management, and process improvement, making her a versatile leader in the tech industry. She is passionate about empowering teams and fostering a culture of continuous improvement. Kelley’s unique blend of analytical skills and customer-centric approach positions her as a key player in driving organizational success. Her commitment to professional development is reflected in her history of mentoring emerging leaders. Kelley is also recognized for her speaking engagements at prestigious conferences, showcasing her thought leadership in customer service and operational excellence.

Kelley`s contact details

mail

******@chegg.com

*********@cisco.com

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