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Kelly Green

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Kelly Green

Operations Manager | Conduent

Texas, Spring, United States

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Kelly Green

Summary

Kelly Green is a seasoned professional with over 30 years of experience in call center operations, analytics, and transformation initiatives. As the Director of CX Transformation, Analytics, and Reporting at Conduent, Kelly leads the integration of AI and data analytics to enhance customer experience and operational efficiency. She has a proven track record in managing large teams and driving significant cost savings through process optimization and technology integration. Kelly's expertise extends to project management, financial forecasting, and performance metrics, making her a key player in delivering data-driven insights across global operations. Her leadership in achieving COPC certification for remote call centers showcases her commitment to excellence in customer service standards. With a passion for innovation and continuous improvement, Kelly is dedicated to bridging the gap between technology and operational excellence. Her educational background includes a Bachelor of Business Administration from the University of Oklahoma, further solidifying her business acumen in this field.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Emerging Technologies

Leadership Development

Innovation

Organisational experience

Corporate Experience

Kelly Green

Work Experience

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Director, CX Transformation at

Conduent

January 2025 - Present

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Kelly Green

Education

University of Oklahoma, Bachelor of Business Administration - BBA

January 1995 - January 1998

Frequently Asked Questions about Kelly Green

What is Kelly Green email address?

Kelly Green's primary email address is ***********@conduent.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Kelly Green work for?

Kelly Green is a Operations Manager at Conduent.

Where Kelly Green graduated from?

Kelly Green holds a degree in null from University of Oklahoma.

How can I directly contact Kelly Green?

To contact Kelly Green directly, you can use the email address ***********@conduent.com. Complete contact information is available upon registration with Muraena.

Who is Kelly Green?

Kelly Green is a seasoned professional with over 30 years of experience in call center operations, analytics, and transformation initiatives. As the Director of CX Transformation, Analytics, and Reporting at Conduent, Kelly leads the integration of AI and data analytics to enhance customer experience and operational efficiency. She has a proven track record in managing large teams and driving significant cost savings through process optimization and technology integration. Kelly's expertise extends to project management, financial forecasting, and performance metrics, making her a key player in delivering data-driven insights across global operations. Her leadership in achieving COPC certification for remote call centers showcases her commitment to excellence in customer service standards. With a passion for innovation and continuous improvement, Kelly is dedicated to bridging the gap between technology and operational excellence. Her educational background includes a Bachelor of Business Administration from the University of Oklahoma, further solidifying her business acumen in this field.

Kelly`s contact details

mail

***********@conduent.com

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