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Kelly Holmstrom
Kelly Holmstrom
SVP Customer Experience | CXForward
Citrus Heights, California, United States
Kelly Holmstrom
Summary
Kelly Holmstrom is a seasoned executive with extensive experience in customer experience and marketing strategy, currently serving as SVP of Customer Experience at CXForward. With a strong background in account management and business transformation, Kelly excels in leveraging data-driven insights to enhance customer loyalty and profitability. She has a proven track record of leading cross-functional teams and deploying innovative decision management solutions. Kelly's expertise spans various methodologies, including agile and lean six sigma, reflecting her adaptability in fast-paced environments. Her leadership experience is underscored by her ability to manage remote teams effectively, ensuring operational excellence and strategic alignment. Passionate about driving business growth, she has successfully navigated complex marketing landscapes across multiple industries, particularly in telecommunications. Kelly's commitment to continuous improvement and customer-centric strategies positions her as a valuable asset in any organization.
Kelly Holmstrom
Work Experience
SVP Customer Experience at
CXForward
October 2021 - Present
VP, US Practice Lead of Decisioning at
Merkle
February 2020 - October 2021
Associate Director, HQ CRM Loyalty Operations at
Verizon Communications, Inc.
September 2011 - June 2019
Sr. Manager Marketing, Decision Management at
Verizon Communications, Inc.
January 2014 - June 2019
Customer Experience & Loyalty Marketing Manager at
Verizon Communications, Inc.
April 2009 - September 2011
Direct Marketing Manager at
Verizon Communications, Inc.
February 2008 - April 2009
Regional Marketing Manager at
Verizon Communications, Inc.
October 2004 - February 2008
Manager of Retail Store Development and Merchandising at
Verizon Communications, Inc.
March 2002 - October 2004
Project Manager, Customer Retention at
Verizon Communications, Inc.
May 2000 - March 2002
Marketing Communications Manager at
AirTouch
January 1999 - January 2001
Kelly Holmstrom
Education
University of Nevada, Reno, Bachelor Of Arts
January 1994 - January 1998
Frequently Asked Questions about Kelly Holmstrom
What is Kelly Holmstrom email address?
Kelly Holmstrom's primary email address is ***************@verizonwireless.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Kelly Holmstrom work for?
Kelly Holmstrom is a SVP Customer Experience at CXForward, a company specializing in Computer Systems Design & Related Services.
Where Kelly Holmstrom graduated from?
Kelly Holmstrom holds a degree in Journalism & Public Relations from University of Nevada, Reno.
How can I directly contact Kelly Holmstrom?
To contact Kelly Holmstrom directly, you can use the email address ***************@verizonwireless.com. Complete contact information is available upon registration with Muraena.
Who is Kelly Holmstrom?
Kelly Holmstrom is a seasoned executive with extensive experience in customer experience and marketing strategy, currently serving as SVP of Customer Experience at CXForward. With a strong background in account management and business transformation, Kelly excels in leveraging data-driven insights to enhance customer loyalty and profitability. She has a proven track record of leading cross-functional teams and deploying innovative decision management solutions. Kelly's expertise spans various methodologies, including agile and lean six sigma, reflecting her adaptability in fast-paced environments. Her leadership experience is underscored by her ability to manage remote teams effectively, ensuring operational excellence and strategic alignment. Passionate about driving business growth, she has successfully navigated complex marketing landscapes across multiple industries, particularly in telecommunications. Kelly's commitment to continuous improvement and customer-centric strategies positions her as a valuable asset in any organization.
Kelly`s contact details
***************@verizonwireless.com
**********@usa.net
***************@cxforward.com
Colleagues
SVP DevOps and Quality Assurance • SDLC • CI/CD Pipelines • DevOps Strategy
President and Co-Founder
Co-Founder, SVP Client Delivery at CXForward