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Kelsey Jones
Kelsey Jones
VP of Customer Success | GPS Insight
Santa Barbara, California, United States
Kelsey Jones
Summary
Kelsey Jones is a seasoned Vice President of Customer Success with a strong background in operations and team building within the accounting and software industries. With a Bachelor of Arts in Psychology, Kelsey leverages her understanding of human behavior to foster exceptional client relationships and drive customer retention. Her strategic mindset has led to a remarkable 98% controllable revenue retention rate, showcasing her ability to navigate complex business environments. Kelsey's leadership style is characterized by empathy and influence, allowing her to unite diverse teams towards common goals. She has successfully developed customer success programs that align with business strategies, resulting in high-performing teams and best-in-class customer experiences. Kelsey has a proven track record in project management and compliance, having led initiatives that contributed to significant business acquisitions. Her extensive experience across various roles reflects her adaptability and dedication to continuous improvement in customer success.
Kelsey Jones
Work Experience
VP of Customer Success at
GPS Insight
August 2023 - Present
Sr. Director of Customer Success at
ClearPathGPS
March 2021 - August 2023
Director of Customer Success at
ClearPathGPS
March 2020 - March 2021
Customer Success Manager at
ShipHawk
March 2019 - February 2020
Director Of Operations at
APTEXX, Inc.
August 2017 - February 2019
Operations Manager at
APTEXX, Inc.
August 2016 - August 2017
Customer Success Manager/Implementation Manager at
APTEXX, Inc.
December 2015 - August 2016
Property Administrator at
Paradise Retreats World Class Vacation Rentals, LLC
April 2015 - December 2015
Personal Assistant at
Self Employed
August 2013 - June 2015
Operations Manager at
Fueled Sports Performance, LLC
August 2010 - August 2013
Front Desk Manager at
Restaurant Franchise Systems LLC
June 2005 - June 2008
Kelsey Jones
Education
California State University Channel Islands Extended University, Bachelor Of Arts (B.A.)
January 2012 - January 2014
Santa Barbara City College, Associate's Degree
January 2010 - January 2013
January 2008 - January 2010
Frequently Asked Questions about Kelsey Jones
What is Kelsey Jones email address?
Kelsey Jones's primary email address is ************@gpsinsight.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Kelsey Jones work for?
Kelsey Jones is a VP of Customer Success at GPS Insight, a company specializing in Prepackaged software.
Where Kelsey Jones graduated from?
Kelsey Jones holds a degree in Psychology from California State University Channel Islands Extended University.
How can I directly contact Kelsey Jones?
To contact Kelsey Jones directly, you can use the email address ************@gpsinsight.com. Complete contact information is available upon registration with Muraena.
Who is Kelsey Jones?
Kelsey Jones is a seasoned Vice President of Customer Success with a strong background in operations and team building within the accounting and software industries. With a Bachelor of Arts in Psychology, Kelsey leverages her understanding of human behavior to foster exceptional client relationships and drive customer retention. Her strategic mindset has led to a remarkable 98% controllable revenue retention rate, showcasing her ability to navigate complex business environments. Kelsey's leadership style is characterized by empathy and influence, allowing her to unite diverse teams towards common goals. She has successfully developed customer success programs that align with business strategies, resulting in high-performing teams and best-in-class customer experiences. Kelsey has a proven track record in project management and compliance, having led initiatives that contributed to significant business acquisitions. Her extensive experience across various roles reflects her adaptability and dedication to continuous improvement in customer success.
Kelsey`s contact details
************@gpsinsight.com
Colleagues
Strategic Advisor
Chief Operating Officer Certified Tracking Solutions (Acquired By Gps Insight)
Chief Marketing Officer
Vice President of Engineering - Telematics
VP of Human Resources
Chief Information Security Officer
COO
Chief Financial Officer
Chief Strategy Officer (CSO)
Board Member