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Kelsey Malmstead

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Kelsey Malmstead

Vice President of Customer Success | Naehas

Chicago, Illinois, United States

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Kelsey Malmstead

Summary

Kelsey Malmstead is a seasoned professional with over a decade of experience in the SaaS industry, currently serving as the Vice President of Customer Success at Naehas. With a strong background in account management and client relations, Kelsey has demonstrated her ability to lead teams and enhance customer experiences in fast-paced environments. Her career has been characterized by a commitment to operational excellence and strategic innovation, particularly in the realm of customer success and professional services. Kelsey has a unique blend of technical expertise and leadership skills, allowing her to effectively bridge the gap between technology and client needs. She has successfully managed large teams and complex projects, showcasing her adaptability and problem-solving abilities. Beyond her professional achievements, Kelsey is passionate about using technology to drive business value and improve client satisfaction. Her diverse experience across various roles in the marketing and software sectors has equipped her with a comprehensive understanding of the industry. Kelsey is known for her collaborative approach and her dedication to fostering strong client relationships.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Innovation

Organisational experience

Startup Experience

Corporate Experience

Kelsey Malmstead

Work Experience

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Vice President of Customer Success at

Naehas

January 2023 - Present

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Senior Director, Client and Professional Services at

Naehas

July 2020 - January 2023

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Director Client Services at

Naehas

October 2016 - June 2020

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Solution Manager/Sr. Solution Manager at

Naehas

February 2013 - October 2016

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Direct Marketing Operations Consultant at

Self Employed Independent Consultant

November 2012 - January 2013

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Manager, O2 Project Specialists at

Mississippi Plaza Aviation, L.L.C.

September 2011 - November 2012

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O2 Project Manager, Team Lead at

Mississippi Plaza Aviation, L.L.C.

September 2010 - September 2011

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O2 Project Coordinator/O2 Program Manager at

Mississippi Plaza Aviation, L.L.C.

January 2009 - September 2010

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Museum & Dance Educator at

Bettendorf Family Museum

September 2006 - January 2009

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Manager of Community and Client Relations at

Quad Cities River Bandits

April 2008 - November 2008

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Kelsey Malmstead

Education

Augustana College, Ba

January 2004 - January 2008

Frequently Asked Questions about Kelsey Malmstead

What is Kelsey Malmstead email address?

Kelsey Malmstead's primary email address is *******@naehas.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Kelsey Malmstead work for?

Kelsey Malmstead is a Vice President of Customer Success at Naehas, a company specializing in Prepackaged software.

Where Kelsey Malmstead graduated from?

Kelsey Malmstead holds a degree in Business Administration; Marketing And Management from Augustana College.

How can I directly contact Kelsey Malmstead?

To contact Kelsey Malmstead directly, you can use the email address *******@naehas.com. Complete contact information is available upon registration with Muraena.

Who is Kelsey Malmstead?

Kelsey Malmstead is a seasoned professional with over a decade of experience in the SaaS industry, currently serving as the Vice President of Customer Success at Naehas. With a strong background in account management and client relations, Kelsey has demonstrated her ability to lead teams and enhance customer experiences in fast-paced environments. Her career has been characterized by a commitment to operational excellence and strategic innovation, particularly in the realm of customer success and professional services. Kelsey has a unique blend of technical expertise and leadership skills, allowing her to effectively bridge the gap between technology and client needs. She has successfully managed large teams and complex projects, showcasing her adaptability and problem-solving abilities. Beyond her professional achievements, Kelsey is passionate about using technology to drive business value and improve client satisfaction. Her diverse experience across various roles in the marketing and software sectors has equipped her with a comprehensive understanding of the industry. Kelsey is known for her collaborative approach and her dedication to fostering strong client relationships.

Kelsey`s contact details

mail

*******@naehas.com

Colleagues

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Michael Bedard

Managing Director

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Sebastian Dijmarescu

Vice President, Product Management and Engineering

Alka Jain

Chief Financial Officer

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Praveen Hegde

COO & CTO

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