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Kelsey Murray

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Kelsey Murray

VP of Customer Success | FaceFirst

Malvern, Pennsylvania, United States

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Kelsey Murray

Summary

Kelsey Murray is an accomplished VP of Customer Success with extensive experience in the prepackaged software industry. With a strong background in account management and business analysis, Kelsey has a proven track record of enhancing customer engagement and satisfaction. She has successfully led cross-functional teams and developed comprehensive customer experience programs that drive strategic business alignment. Kelsey has a knack for transforming organizations, as evidenced by her pivotal role in repositioning companies from software providers to SaaS models, resulting in significant revenue growth. Her leadership has consistently improved customer retention rates and secured partnerships with major clients, including Fortune 100 companies. Kelsey holds a Bachelor of Science in Psychology from Belhaven University, which complements her strong interpersonal skills and strategic thinking. She is passionate about building effective customer success strategies and fostering team development.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Startup Experience

Corporate Experience

Kelsey Murray

Work Experience

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VP of Customer Success at

FaceFirst

September 2023 - Present

💼

Head of Customer Success at

Motorola Solutions

September 2021 - September 2023

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Sr. Manager of Customer Success at

Bluescape

August 2020 - September 2021

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Sr. Customer Success Manager at

Bluescape

October 2019 - July 2020

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Customer Success Manager at

Bluescape

January 2017 - October 2019

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Senior Business Solutions Consultant at

Temenos

June 2016 - December 2016

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Business Solutions Consultant at

Temenos

December 2012 - June 2016

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Senior Software Consultant at

JAGGAER

January 2010 - December 2012

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Customer Support & Business Analyst at

JAGGAER

January 2007 - January 2010

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Kelsey Murray

Education

Abbots Bromley

Belhaven University, Bachelor Of Science - Bs

Frequently Asked Questions about Kelsey Murray

What is Kelsey Murray email address?

Kelsey Murray's primary email address is *******@envysion.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Kelsey Murray work for?

Kelsey Murray is a VP of Customer Success at FaceFirst, a company specializing in Prepackaged software.

Where Kelsey Murray graduated from?

Kelsey Murray holds a degree in from Abbots Bromley.

How can I directly contact Kelsey Murray?

To contact Kelsey Murray directly, you can use the email address *******@envysion.com. Complete contact information is available upon registration with Muraena.

Who is Kelsey Murray?

Kelsey Murray is an accomplished VP of Customer Success with extensive experience in the prepackaged software industry. With a strong background in account management and business analysis, Kelsey has a proven track record of enhancing customer engagement and satisfaction. She has successfully led cross-functional teams and developed comprehensive customer experience programs that drive strategic business alignment. Kelsey has a knack for transforming organizations, as evidenced by her pivotal role in repositioning companies from software providers to SaaS models, resulting in significant revenue growth. Her leadership has consistently improved customer retention rates and secured partnerships with major clients, including Fortune 100 companies. Kelsey holds a Bachelor of Science in Psychology from Belhaven University, which complements her strong interpersonal skills and strategic thinking. She is passionate about building effective customer success strategies and fostering team development.

Kelsey`s contact details

mail

*******@envysion.com

*******@temenos.com

*************@bluescape.com

*************@facefirst.com

Colleagues

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Nithin Kumar

Vice President Of Engineering

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Mike Wiley

Vice President, Product

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Dyan Clancy

Vice President of Sales Enablement and Strategic Partnerships

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Timothy Wall

Chief Financial Officer

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