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Ken Pillow
Ken Pillow
Vice President Customer Care Operations | viiz communications
Austin, Texas, United States
Ken Pillow
Summary
Ken Pillow is a seasoned operations executive with extensive experience in contact center management across multiple countries, including the US, Canada, and the UK. He currently serves as the Vice President of Customer Care Operations at Viiz, where he specializes in leadership development and process improvement. Ken has a strong background in strategic financial planning and P&L management, driving cost reduction and efficiency in various organizations. His career spans over two decades, with significant roles in startups and established companies alike. Ken's expertise in business analysis and customer experience has made him a key player in the success of the organizations he has worked with. He is passionate about developing teams and fostering innovation in customer service operations, making a lasting impact in the industry.
Ken Pillow
Work Experience
Vice President Customer Care Operations at
viiz communications
August 2018 - Present
Senior Director Call Center Operations at
viiz communications
June 2018 - August 2018
Sr. Director Global Customer Care Operations at
SunPower Corporation
May 2015 - April 2018
Business Analyst/Consultant at
TEKsystems
January 2013 - May 2015
Global Head of Operations at
kgb
February 2011 - March 2012
Global Head of Directory Assistance/Enquiries at
kgb
January 2009 - February 2011
Global Head of Text at
kgb
October 2008 - July 2009
Sr Director of Operations at
Kgb
November 2005 - October 2008
Call Center Director at
Infonxx
February 2004 - November 2005
Director of European Operations at
118118
September 2002 - February 2004
Ken Pillow
Education
Memphis State University
January 1985 - January 1988
Frequently Asked Questions about Ken Pillow
What is Ken Pillow email address?
Ken Pillow's primary email address is *******@viiz.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Ken Pillow work for?
Ken Pillow is a Vice President Customer Care Operations at viiz communications, a company specializing in Radiotelephone communication.
Where Ken Pillow graduated from?
Ken Pillow holds a degree in from Memphis State University.
How can I directly contact Ken Pillow?
To contact Ken Pillow directly, you can use the email address *******@viiz.com. Complete contact information is available upon registration with Muraena.
Who is Ken Pillow?
Ken Pillow is a seasoned operations executive with extensive experience in contact center management across multiple countries, including the US, Canada, and the UK. He currently serves as the Vice President of Customer Care Operations at Viiz, where he specializes in leadership development and process improvement. Ken has a strong background in strategic financial planning and P&L management, driving cost reduction and efficiency in various organizations. His career spans over two decades, with significant roles in startups and established companies alike. Ken's expertise in business analysis and customer experience has made him a key player in the success of the organizations he has worked with. He is passionate about developing teams and fostering innovation in customer service operations, making a lasting impact in the industry.
Ken`s contact details
*******@viiz.com
**********@infonxx.com
Colleagues
President and CEO
Vice President of Finance
Vice President, Corporate Finance and FP&A
Vice President of Technology and Network Operations
Vice President of Sales
Executive Vice President and CTO
Chairman of the Board
Vice President - BPO Sales
Growth Consultant