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Ken Pillow

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Ken Pillow

Vice President Customer Care Operations | viiz communications

Austin, Texas, United States

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Ken Pillow

Summary

Ken Pillow is a seasoned operations executive with extensive experience in contact center management across multiple countries, including the US, Canada, and the UK. He currently serves as the Vice President of Customer Care Operations at Viiz, where he specializes in leadership development and process improvement. Ken has a strong background in strategic financial planning and P&L management, driving cost reduction and efficiency in various organizations. His career spans over two decades, with significant roles in startups and established companies alike. Ken's expertise in business analysis and customer experience has made him a key player in the success of the organizations he has worked with. He is passionate about developing teams and fostering innovation in customer service operations, making a lasting impact in the industry.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Innovation

Organisational experience

Startup Experience

Corporate Experience

Ken Pillow

Work Experience

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Vice President Customer Care Operations at

viiz communications

August 2018 - Present

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Senior Director Call Center Operations at

viiz communications

June 2018 - August 2018

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Sr. Director Global Customer Care Operations at

SunPower Corporation

May 2015 - April 2018

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Business Analyst/Consultant at

TEKsystems

January 2013 - May 2015

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Global Head of Operations at

kgb

February 2011 - March 2012

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Global Head of Directory Assistance/Enquiries at

kgb

January 2009 - February 2011

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Global Head of Text at

kgb

October 2008 - July 2009

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Sr Director of Operations at

Kgb

November 2005 - October 2008

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Call Center Director at

Infonxx

February 2004 - November 2005

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Director of European Operations at

118118

September 2002 - February 2004

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Ken Pillow

Education

Memphis State University

January 1985 - January 1988

Frequently Asked Questions about Ken Pillow

What is Ken Pillow email address?

Ken Pillow's primary email address is *******@viiz.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Ken Pillow work for?

Ken Pillow is a Vice President Customer Care Operations at viiz communications, a company specializing in Radiotelephone communication.

Where Ken Pillow graduated from?

Ken Pillow holds a degree in from Memphis State University.

How can I directly contact Ken Pillow?

To contact Ken Pillow directly, you can use the email address *******@viiz.com. Complete contact information is available upon registration with Muraena.

Who is Ken Pillow?

Ken Pillow is a seasoned operations executive with extensive experience in contact center management across multiple countries, including the US, Canada, and the UK. He currently serves as the Vice President of Customer Care Operations at Viiz, where he specializes in leadership development and process improvement. Ken has a strong background in strategic financial planning and P&L management, driving cost reduction and efficiency in various organizations. His career spans over two decades, with significant roles in startups and established companies alike. Ken's expertise in business analysis and customer experience has made him a key player in the success of the organizations he has worked with. He is passionate about developing teams and fostering innovation in customer service operations, making a lasting impact in the industry.

Ken`s contact details

mail

*******@viiz.com

**********@infonxx.com

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