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Kenny Austin

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Kenny Austin

Chief Customer Officer | ParaSoft Europe

United States

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Kenny Austin

Summary

Kenny Austin is an accomplished Chief Customer Officer at Parasoft, specializing in enhancing customer success and operational excellence within the prepackaged software industry. With a robust background in business development and change management, he has consistently driven customer loyalty and revenue growth through innovative service offerings. His experience spans multiple leadership roles, where he has effectively integrated customer success strategies post-merger and acquisition. Kenny's financial acumen enables him to manage substantial P&Ls while balancing customer success investments with profitability. He is known for his data-driven approach to customer segmentation and advocacy programs that enhance retention and marketing efforts. His educational credentials include a Master of Science in Information Systems and a Bachelor of Science in Business, underscoring his strong foundation in both technology and management. Throughout his career, he has received numerous accolades, including multiple President's Club awards, reflecting his commitment to excellence in customer service and business outcomes.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Emerging Technologies

Leadership Development

Innovation

Organisational experience

Corporate Experience

Consulting Experience

Kenny Austin

Work Experience

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Chief Customer Officer at

ParaSoft Europe

June 2022 - Present

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Vice President, Global Technical Services at

ParaSoft Europe

December 2021 - June 2022

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Vice President, Services at

Micro Focus

October 2019 - December 2021

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Vice President, Global Services at

Micro Focus

October 2017 - October 2019

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Vice President, Technical Services at

Micro Focus

December 2014 - October 2017

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Vice President, Professional Services at

The Attachmate Group, Inc.

April 2013 - December 2014

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Sr. Director, Professional Services at

The Attachmate Group, Inc.

April 2011 - March 2013

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Director, Professional Services at

The Attachmate Group, Inc.

September 2006 - April 2011

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Director, Professional Services at

NetIQ

March 2004 - September 2006

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Kenny Austin

Education

The University of Texas at Arlington, Master Of Science

January 1992 - January 1994

Centenary College of Louisiana, Bachelor Of Science - Bs

January 1990 - January 1991

Carroll Senior High School

January 1984 - January 1987

Frequently Asked Questions about Kenny Austin

What is Kenny Austin email address?

Kenny Austin's primary email address is ************@attachmate.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Kenny Austin work for?

Kenny Austin is a Chief Customer Officer at ParaSoft Europe, a company specializing in Apartment building operators.

Where Kenny Austin graduated from?

Kenny Austin holds a degree in Information Systems from The University of Texas at Arlington.

How can I directly contact Kenny Austin?

To contact Kenny Austin directly, you can use the email address ************@attachmate.com. Complete contact information is available upon registration with Muraena.

Who is Kenny Austin?

Kenny Austin is an accomplished Chief Customer Officer at Parasoft, specializing in enhancing customer success and operational excellence within the prepackaged software industry. With a robust background in business development and change management, he has consistently driven customer loyalty and revenue growth through innovative service offerings. His experience spans multiple leadership roles, where he has effectively integrated customer success strategies post-merger and acquisition. Kenny's financial acumen enables him to manage substantial P&Ls while balancing customer success investments with profitability. He is known for his data-driven approach to customer segmentation and advocacy programs that enhance retention and marketing efforts. His educational credentials include a Master of Science in Information Systems and a Bachelor of Science in Business, underscoring his strong foundation in both technology and management. Throughout his career, he has received numerous accolades, including multiple President's Club awards, reflecting his commitment to excellence in customer service and business outcomes.

Kenny`s contact details

mail

************@attachmate.com

************@parasoft.com

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