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Kent Morris

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Kent Morris

Vice President, Customer Experience | ALERT 360

Tulsa, Oklahoma, United States

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Kent Morris

Summary

Kent Morris is a seasoned Vice President with over 15 years of expertise in customer experience and account management within the telecommunications and customer support sectors. Currently leading the customer experience team at Alert 360, he has a proven track record of transforming traditional call centers into high-performance operations. Kent is known for his strategic vision, having successfully managed large teams and implemented best practices that significantly improve KPIs. His leadership style fosters a culture of excellence and accountability, earning his organizations multiple accolades as top workplaces. With experience across various roles, including corporate director and business owner, he combines operational acumen with a deep understanding of customer needs. Kent holds a Bachelor of Business Administration in Finance from the University of Oklahoma, which complements his extensive practical experience in the field. He is passionate about creating exceptional customer experiences and driving organizational success through effective team leadership.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Corporate Experience

Startup Experience

Kent Morris

Work Experience

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Vice President, Customer Experience at

ALERT 360

April 2015 - Present

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Vice President, Customer Support at

FACTOR

June 2011 - December 2014

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Corporate Director of Customer Service at

GameStop Corp.

March 2006 - July 2011

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Business Owner at

The Vintage Pros

January 2004 - January 2009

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Director of Customer Service at

Spectrum

January 2001 - January 2004

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Site Director/Director of Customer Operations at

AT&T

January 1998 - January 2001

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Kent Morris

Education

Southeastern High School

January 1973 - January 1976

University of Oklahoma - Price College of Business, Bachelor Of Business Administration (Bba)

Frequently Asked Questions about Kent Morris

What is Kent Morris email address?

Kent Morris's primary email address is ***********@alert360.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Kent Morris work for?

Kent Morris is a Vice President, Customer Experience at ALERT 360, a company specializing in Communication services, nec.

Where Kent Morris graduated from?

Kent Morris holds a degree in from Southeastern High School.

How can I directly contact Kent Morris?

To contact Kent Morris directly, you can use the email address ***********@alert360.com. Complete contact information is available upon registration with Muraena.

Who is Kent Morris?

Kent Morris is a seasoned Vice President with over 15 years of expertise in customer experience and account management within the telecommunications and customer support sectors. Currently leading the customer experience team at Alert 360, he has a proven track record of transforming traditional call centers into high-performance operations. Kent is known for his strategic vision, having successfully managed large teams and implemented best practices that significantly improve KPIs. His leadership style fosters a culture of excellence and accountability, earning his organizations multiple accolades as top workplaces. With experience across various roles, including corporate director and business owner, he combines operational acumen with a deep understanding of customer needs. Kent holds a Bachelor of Business Administration in Finance from the University of Oklahoma, which complements his extensive practical experience in the field. He is passionate about creating exceptional customer experiences and driving organizational success through effective team leadership.

Kent`s contact details

mail

***********@alert360.com

Colleagues

Patrick Bergeron

Regional Vice President

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Enrique Puig

Regional Vice President

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Duane Dietrich

Chief Technology Officer

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Elizabeth Blair

Vice President Of Compliance & Partner Relations

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Joe Chambers

Sr Vice President of Operations

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Chad Dawald

Regional Vice President

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Richard Ginsburg

Chief Executive Officer

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John Byrne

Regional Vice President

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John Sala

Northern Ca. District Manager

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Vickie Catina

Chief Financial Officer (CFO) | CPA

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