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Kim Ogletree
Kim Ogletree
Chief Customer Officer | Fastly
Aurora, Colorado, United States
Kim Ogletree
Summary
Kim Ogletree is a seasoned Chief Customer Officer with over 20 years of experience in customer support operations, specializing in enhancing customer experience and driving revenue growth. Currently leading customer service initiatives at Fastly, Kim has successfully implemented strategies that resulted in significant improvements in customer satisfaction and retention rates. With a strong background in various industries including telecommunications and software, Kim has a proven track record of managing large teams and complex projects. Notably, Kim's leadership has been recognized by Gartner Peer Insights, ranking Fastly as the #1 CDN provider for customer support. Passionate about leveraging technology to streamline operations, Kim has a knack for developing innovative solutions that reduce costs and improve service delivery. Outside of work, Kim is committed to mentoring emerging leaders in the customer service field, sharing insights gained from years of hands-on experience.
Kim Ogletree
Work Experience
Chief Customer Officer at
Fastly
October 2017 - Present
Vice President, Customer Care at
Ring
June 2016 - July 2017
Director, Sales & Marketing Operations at
DIRECTV
July 2011 - July 2016
Director, Customer Operations at
Clearwire
January 2006 - July 2011
Director Of Customer Operations at
CLEAR Inc
November 2006 - July 2011
Credit & Activations Senior Manager at
Nextel Partners
January 2000 - November 2006
Customer Service Account Manager at
CenturyLink
January 1998 - December 1999
Kim Ogletree
Education
Colorado State University-Global Campus, Bachelor Of Science - Bs
Frequently Asked Questions about Kim Ogletree
What is Kim Ogletree email address?
Kim Ogletree's primary email address is *********@fastly.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Kim Ogletree work for?
Kim Ogletree is a Chief Customer Officer at Fastly, a company specializing in Prepackaged software.
Where Kim Ogletree graduated from?
Kim Ogletree holds a degree in Business, Management, Marketing, And Related Support Services from Colorado State University-Global Campus.
How can I directly contact Kim Ogletree?
To contact Kim Ogletree directly, you can use the email address *********@fastly.com. Complete contact information is available upon registration with Muraena.
Who is Kim Ogletree?
Kim Ogletree is a seasoned Chief Customer Officer with over 20 years of experience in customer support operations, specializing in enhancing customer experience and driving revenue growth. Currently leading customer service initiatives at Fastly, Kim has successfully implemented strategies that resulted in significant improvements in customer satisfaction and retention rates. With a strong background in various industries including telecommunications and software, Kim has a proven track record of managing large teams and complex projects. Notably, Kim's leadership has been recognized by Gartner Peer Insights, ranking Fastly as the #1 CDN provider for customer support. Passionate about leveraging technology to streamline operations, Kim has a knack for developing innovative solutions that reduce costs and improve service delivery. Outside of work, Kim is committed to mentoring emerging leaders in the customer service field, sharing insights gained from years of hands-on experience.
Kim`s contact details
*********@fastly.com
*********@directv.com
Colleagues
SVP, International
Chief Marketing Officer
Vice President of Products
Deputy CISO
Senior Director of Developer Support
VP Strategic Projects
Chief Accounting Officer (CAO)
VP Product Marketing
Chief Product and Chief Strategy Officer
Senior Vice President Of Engineering