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Kim Shacklett

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Kim Shacklett

VP, Call Centers | MSC Industrial Supply Co.

United States

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Kim Shacklett

Summary

Kim Shacklett is a seasoned executive with a robust background in sales and customer success, currently serving as the Senior Vice President at MSC Industrial Supply Co. With over two decades of experience in the industry, Kim has a proven track record of leading customer care and sales initiatives, particularly in call center environments. Her journey began with a Bachelor's degree in Business/Marketing from Central Michigan University, which laid the foundation for her successful career. Kim's leadership style is characterized by a strong focus on customer satisfaction and operational excellence. She has effectively navigated the complexities of managing large teams and driving strategic growth in a competitive market. As a C-level executive, she is passionate about fostering a culture of innovation and collaboration in her organization. Outside of her professional endeavors, Kim is likely to have interests that align with the evolving landscape of customer engagement and sales strategies, although specific interests are not detailed. Her commitment to professional growth and adaptability has been a significant asset throughout her career.

General

Specialist

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Innovation

Organisational experience

Corporate Experience

Kim Shacklett

Work Experience

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Senior Vice President, Customer Experience at

MSC Industrial Supply Co.

September 2025 - Present

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Kim Shacklett

Education

Central Michigan University, Bachelor's degree, Business/Marketing

January 1986 - January 1991

Frequently Asked Questions about Kim Shacklett

What is Kim Shacklett email address?

Kim Shacklett's primary email address is **********@mscdirect.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Kim Shacklett work for?

Kim Shacklett is a VP, Call Centers at MSC Industrial Supply Co..

Where Kim Shacklett graduated from?

Kim Shacklett holds a degree in Major: Business/Marketing Minor: Biology from Central Michigan University.

How can I directly contact Kim Shacklett?

To contact Kim Shacklett directly, you can use the email address **********@mscdirect.com. Complete contact information is available upon registration with Muraena.

Who is Kim Shacklett?

Kim Shacklett is a seasoned executive with a robust background in sales and customer success, currently serving as the Senior Vice President at MSC Industrial Supply Co. With over two decades of experience in the industry, Kim has a proven track record of leading customer care and sales initiatives, particularly in call center environments. Her journey began with a Bachelor's degree in Business/Marketing from Central Michigan University, which laid the foundation for her successful career. Kim's leadership style is characterized by a strong focus on customer satisfaction and operational excellence. She has effectively navigated the complexities of managing large teams and driving strategic growth in a competitive market. As a C-level executive, she is passionate about fostering a culture of innovation and collaboration in her organization. Outside of her professional endeavors, Kim is likely to have interests that align with the evolving landscape of customer engagement and sales strategies, although specific interests are not detailed. Her commitment to professional growth and adaptability has been a significant asset throughout her career.

Kim`s contact details

mail

**********@mscdirect.com

Colleagues

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Erik Gershwind

Various roles in Field Support and Field Operations

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Andre Husain

Account Executive

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Brian Bello

Programmer/Analyst

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Greg Clark

Director of Financial Reporting

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Joe Nichter

Industrial Rubber Specialist

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Steve Wilgus

Mangement Program/Banker

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Greg Levy

Product Management

Rick Spriggs

Distribution Systems Manager

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John Chironna

Controller

Thomas Eccleston

Vice President/Asst. secretary

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