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Kim Sullivan

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Kim Sullivan

SVP, Product & Customer Experience | Fintech

United States

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Kim Sullivan

Summary

Kim Sullivan is a seasoned executive with extensive experience in product and customer experience management within the technology sector. As the Senior Vice President at Fintech, Kim leads initiatives that bridge product innovation with customer satisfaction, leveraging a strong background in account management and agile methodologies. With a career spanning over two decades, Kim has held various leadership roles at NCR Corporation, where they contributed significantly to the development of payment solutions and customer success strategies. Known for their strategic vision and ability to drive cross-functional teams, Kim excels in creating value through technology and process improvement. A strong advocate for customer-centric approaches, they have a track record of enhancing customer relationships and operational efficiency. Kim's early career in quality assurance and technical support laid a solid foundation for their leadership style, emphasizing collaboration and continuous improvement. Outside of work, Kim is passionate about emerging technologies and leadership development, constantly seeking ways to innovate in the tech industry.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Organisational experience

Corporate Experience

Kim Sullivan

Work Experience

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SVP, Product & Customer Experience at

Fintech

March 2022 - Present

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VP, Customer Success - Hospitality SMB at

NCR Corporation

July 2021 - March 2022

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VP & GM, Payment Solutions at

NCR Corporation

May 2018 - July 2021

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Sr Director, Solution Management, North America Payment Solutions at

NCR Corporation

January 2016 - May 2018

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Sr Director, Hospitality Product Development at

NCR Corporation

January 2012 - January 2016

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Director, Product Development at

Radiant Systems Inc.

January 2007 - January 2012

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Sr Manager, Product Management at

Radiant Systems Inc.

January 2004 - January 2007

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Sr. Business Systems Analyst at

MUHAMMAD NAZMUL KARIM

January 2001 - January 2004

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Manager of Account Management at

MUHAMMAD NAZMUL KARIM

July 1999 - January 2001

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Sr Quality Assurance Analyst at

MUHAMMAD NAZMUL KARIM

January 1998 - July 1999

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Supervisor, Technical Services at

MUHAMMAD NAZMUL KARIM

July 1996 - January 1998

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Frequently Asked Questions about Kim Sullivan

What is Kim Sullivan email address?

Kim Sullivan's primary email address is ************@fintech.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Kim Sullivan work for?

Kim Sullivan is a SVP, Product & Customer Experience at Fintech, a company specializing in Monetary Authorities-Central Bank.

How can I directly contact Kim Sullivan?

To contact Kim Sullivan directly, you can use the email address ************@fintech.com. Complete contact information is available upon registration with Muraena.

Who is Kim Sullivan?

Kim Sullivan is a seasoned executive with extensive experience in product and customer experience management within the technology sector. As the Senior Vice President at Fintech, Kim leads initiatives that bridge product innovation with customer satisfaction, leveraging a strong background in account management and agile methodologies. With a career spanning over two decades, Kim has held various leadership roles at NCR Corporation, where they contributed significantly to the development of payment solutions and customer success strategies. Known for their strategic vision and ability to drive cross-functional teams, Kim excels in creating value through technology and process improvement. A strong advocate for customer-centric approaches, they have a track record of enhancing customer relationships and operational efficiency. Kim's early career in quality assurance and technical support laid a solid foundation for their leadership style, emphasizing collaboration and continuous improvement. Outside of work, Kim is passionate about emerging technologies and leadership development, constantly seeking ways to innovate in the tech industry.

Kim`s contact details

mail

************@fintech.com

*********@radiantsystems.com

************@ncr.com

Colleagues

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Subbu Hariharan

Senior Vice President - Application and Data Engineering

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Tad Phelps

Board Director

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Gilad Keren

Vice President of Technology Development

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Misha Hart

Senior Vice President Marketing

Roy Burns

Board Director

Shari Arzate

Vice President Client Services

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Benjamin Boehm

Chief Financial Officer

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Dee Laughlin

Fintech Advisor/Investor, Board Member

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Don Voss

Vice President Sales

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John Lane

Senior Account Executive

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