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Krista Lugo

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Krista Lugo

VP of Client Success | Smokeball - Legal Software

Frisco, Texas, United States

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Krista Lugo

Summary

Krista Lugo is a seasoned VP of Client Success at Smokeball, specializing in SaaS business leadership and client engagement. With a strong background in account management and customer service, she excels in enhancing client experiences and driving product adoption. Krista's passion for startups has led her to implement key performance indicators and standard operating procedures that boost profitability and service quality. Her hands-on approach to performance management reflects her commitment to both company and employee success. Outside of her professional role, she has taken on the important position of a mother, demonstrating her ability to balance personal and professional responsibilities. Krista's innovative mindset and dedication to client success make her a valuable asset in the employment services industry.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Sustainability

Organisational experience

Startup Experience

Corporate Experience

Krista Lugo

Work Experience

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VP of Client Success at

Smokeball - Legal Software

March 2022 - Present

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Director of Onboarding at

Smokeball - Legal Software

August 2021 - March 2022

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Mom at

The Lugo Household

June 2021 - August 2021

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Operations Manager at

Asset Panda

September 2015 - June 2021

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Operations Manager at

Timberhorn- An Ettain Group Company

July 2010 - September 2015

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Operations Manager at

Asset Panda Integrated Asset Management System

January 2012 - January 2015

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Accounting Assistant/Operations at

Right On Inc

January 2008 - January 2010

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Sales & Marketing Operations Professional at

Experis

January 2010 - January 2010

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Krista Lugo

Education

Frequently Asked Questions about Krista Lugo

What is Krista Lugo email address?

Krista Lugo's primary email address is ***********@smokeball.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Krista Lugo work for?

Krista Lugo is a VP of Client Success at Smokeball - Legal Software.

Where Krista Lugo graduated from?

Krista Lugo holds a degree in from Texas A&M University–Corpus Christi.

How can I directly contact Krista Lugo?

To contact Krista Lugo directly, you can use the email address ***********@smokeball.com. Complete contact information is available upon registration with Muraena.

Who is Krista Lugo?

Krista Lugo is a seasoned VP of Client Success at Smokeball, specializing in SaaS business leadership and client engagement. With a strong background in account management and customer service, she excels in enhancing client experiences and driving product adoption. Krista's passion for startups has led her to implement key performance indicators and standard operating procedures that boost profitability and service quality. Her hands-on approach to performance management reflects her commitment to both company and employee success. Outside of her professional role, she has taken on the important position of a mother, demonstrating her ability to balance personal and professional responsibilities. Krista's innovative mindset and dedication to client success make her a valuable asset in the employment services industry.

Krista`s contact details

mail

***********@smokeball.com

******@assetpanda.com

Colleagues

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Sara Hawes

VP Legal Product

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Scott Brandt

Vice President Marketing

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Bart Vadala

Chief Technology Officer

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Ben Pomeroy

VP of Finance

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Luke O'connor

Vice President of Sales

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