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Kristen Rau
Kristen Rau
VP of Operations | Wag Hotels
Citrus Heights, California, United States
Kristen Rau
Summary
Kristen Rau is an accomplished VP of Customer Experience at Wag Hotels, with over 17 years of dedicated service in the pet care industry. She oversees operations across 15 locations, focusing on customer satisfaction and operational excellence. Kristen's expertise spans various areas, including customer service management, strategic thinking, and data-driven process optimization. She has successfully led initiatives that enhanced customer engagement and retention, such as the launch of a mobile app and the introduction of new guest services. Her leadership style promotes collaboration and innovation, fostering a diverse and empowered workforce. Kristen is passionate about making a positive impact on the lives of pets and their owners, ensuring that Wag Hotels remains a leader in pet care services. Her commitment to excellence is reflected in her ability to balance operational efficiency with exceptional customer experiences.
Kristen Rau
Work Experience
VP of Operations at
Wag Hotels
June 2022 - Present
Director of Customer Success at
Wag Hotels
August 2019 - Present
Marketing Director at
Wag Hotels
August 2017 - January 2019
Regional Operations Executive at
Wag Hotels
September 2015 - January 2017
Director Of Business Development at
Wag Hotels
January 2014 - September 2015
General Manager at
Wag Hotels
January 2010 - January 2014
Client Services Manager at
Wag Hotels
January 2008 - January 2010
Kristen Rau
Education
Consumes River College
January 1970 - January 1970
Frequently Asked Questions about Kristen Rau
What is Kristen Rau email address?
Kristen Rau's primary email address is ***********@waghotels.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Kristen Rau work for?
Kristen Rau is a VP of Operations at Wag Hotels, a company specializing in Hotels & motels.
Where Kristen Rau graduated from?
Kristen Rau holds a degree in from Consumes River College .
How can I directly contact Kristen Rau?
To contact Kristen Rau directly, you can use the email address ***********@waghotels.com. Complete contact information is available upon registration with Muraena.
Who is Kristen Rau?
Kristen Rau is an accomplished VP of Customer Experience at Wag Hotels, with over 17 years of dedicated service in the pet care industry. She oversees operations across 15 locations, focusing on customer satisfaction and operational excellence. Kristen's expertise spans various areas, including customer service management, strategic thinking, and data-driven process optimization. She has successfully led initiatives that enhanced customer engagement and retention, such as the launch of a mobile app and the introduction of new guest services. Her leadership style promotes collaboration and innovation, fostering a diverse and empowered workforce. Kristen is passionate about making a positive impact on the lives of pets and their owners, ensuring that Wag Hotels remains a leader in pet care services. Her commitment to excellence is reflected in her ability to balance operational efficiency with exceptional customer experiences.
Kristen`s contact details
***********@waghotels.com
*********@concentric.net
Colleagues
Chief Growth Officer
Vice President of Care
Chief Financial Officer
VP of Marketing