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Kristen Thom

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Kristen Thom

Senior VP of Customer Experience | White Cup

Nampa, Idaho, United States

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Kristen Thom

Summary

Kristen Thom is an accomplished VP of Product at White Cup, where she excels in building software solutions that drive revenue for distribution and office tech users. With a strong background in customer success, she has effectively led teams to enhance client relationships and improve service delivery. Kristen's journey includes significant roles at Compass Sales Solutions, where she developed her expertise in implementation and support services. She holds a B.A. in Communications and English from Lake Forest College, highlighting her strong communication skills which she utilizes in her leadership roles. Her experience spans various sectors, including non-profits and technology, demonstrating her versatility. Kristen is passionate about empowering teams and fostering innovation in product management. Her commitment to professional development is evident through her active involvement in training and mentoring. Beyond her professional achievements, she is known for her strategic thinking and problem-solving abilities.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Innovation

Organisational experience

Corporate Experience

Non-Profit Experience

Kristen Thom

Work Experience

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Senior VP of Customer Experience at

White Cup

September 2024 - Present

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VP of Product at

White Cup

June 2022 - September 2024

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VP of Customer Success at

White Cup

January 2021 - June 2022

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Director of Support Services at

White Cup

December 2019 - January 2021

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Implementation Supervisor at

Compass Sales Solutions LLC

March 2019 - December 2019

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Development Supervisor at

Compass Sales Solutions LLC

August 2015 - March 2019

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Support Supervisor at

Compass Sales Solutions LLC

March 2014 - August 2015

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Implementation Coordinator at

Compass Sales Solutions LLC

July 2013 - March 2014

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Assistant Manager at

Big 5 Sporting Goods

September 2009 - May 2013

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Student Ambassador at

Lake Forest College

September 2005 - May 2009

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Youth Development Professional at

Boys & Girls Club

May 2008 - August 2008

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Communications Intern at

Make-A-Wish America

August 2007 - December 2007

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Summer Temp Operator at

Micron Technology

May 2006 - August 2006

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Intern at

Idaho Senate Minority Office

January 2005 - May 2005

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Kristen Thom

Education

Frequently Asked Questions about Kristen Thom

What is Kristen Thom email address?

Kristen Thom's primary email address is ************@whitecupsolutions.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Kristen Thom work for?

Kristen Thom is a Senior VP of Customer Experience at White Cup.

Where Kristen Thom graduated from?

Kristen Thom holds a degree in Communications, English from Lake Forest College.

How can I directly contact Kristen Thom?

To contact Kristen Thom directly, you can use the email address ************@whitecupsolutions.com. Complete contact information is available upon registration with Muraena.

Who is Kristen Thom?

Kristen Thom is an accomplished VP of Product at White Cup, where she excels in building software solutions that drive revenue for distribution and office tech users. With a strong background in customer success, she has effectively led teams to enhance client relationships and improve service delivery. Kristen's journey includes significant roles at Compass Sales Solutions, where she developed her expertise in implementation and support services. She holds a B.A. in Communications and English from Lake Forest College, highlighting her strong communication skills which she utilizes in her leadership roles. Her experience spans various sectors, including non-profits and technology, demonstrating her versatility. Kristen is passionate about empowering teams and fostering innovation in product management. Her commitment to professional development is evident through her active involvement in training and mentoring. Beyond her professional achievements, she is known for her strategic thinking and problem-solving abilities.

Kristen`s contact details

mail

************@whitecupsolutions.com

Colleagues

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Ben Bauks

VP of Customer Success

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Larry Hilgert

Vice President Cloud and IT

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Elizabeth Girouard

Vice President Human Resources

Siddharth Khare Pmp

Vice President of Software Engineering

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Allen Pack

Chief Financial Officer and SVP

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