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Kristin Kula
Kristin Kula
Vice President, e-Services/Call Center | Northwest Federal Credit Union
Washington, District of Columbia, United States
Kristin Kula
Summary
Kristin Kula is an accomplished professional in the banking sector, currently serving as the AVP of Call Center at Northwest Federal Credit Union. With a career spanning over a decade at Northwest Federal, she has held various roles, showcasing her expertise in member services and e-services. Kristin's journey began as a Quality Control/Trainer at Sterling Infosystems, where she honed her skills in training and quality assurance. Her commitment to customer service and operational excellence has significantly contributed to the success of her teams. Living in Washington, D.C., she combines her professional experience with a strong understanding of the local market dynamics. Kristin is passionate about enhancing customer experiences and leveraging technology to improve service delivery. Her leadership in the call center environment highlights her ability to manage and motivate teams effectively. Outside of work, she is likely to engage in community service, reflecting her commitment to making a positive impact.
Kristin Kula
Work Experience
Vice President, e-Services/Call Center at
Northwest Federal Credit Union
March 2019 - Present
AVP Member Service Center at
Northwest Federal Credit Union
September 2014 - Present
Call Center Assistant Manager at
Northwest Federal Credit Union
September 2013 - September 2014
Member Service Representative at
Northwest Federal Credit Union
August 2011 - September 2013
Quality Control/Trainer at
SterlingBackcheck
November 2009 - August 2011
Kristin Kula
Education
james wood high, Diploma
January 1984 - January 1988
Frequently Asked Questions about Kristin Kula
What is Kristin Kula email address?
Kristin Kula's primary email address is *****@nwfcu.org. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Kristin Kula work for?
Kristin Kula is a Vice President, e-Services/Call Center at Northwest Federal Credit Union, a company specializing in National commercial banks.
Where Kristin Kula graduated from?
Kristin Kula holds a degree in from james wood high.
How can I directly contact Kristin Kula?
To contact Kristin Kula directly, you can use the email address *****@nwfcu.org. Complete contact information is available upon registration with Muraena.
Who is Kristin Kula?
Kristin Kula is an accomplished professional in the banking sector, currently serving as the AVP of Call Center at Northwest Federal Credit Union. With a career spanning over a decade at Northwest Federal, she has held various roles, showcasing her expertise in member services and e-services. Kristin's journey began as a Quality Control/Trainer at Sterling Infosystems, where she honed her skills in training and quality assurance. Her commitment to customer service and operational excellence has significantly contributed to the success of her teams. Living in Washington, D.C., she combines her professional experience with a strong understanding of the local market dynamics. Kristin is passionate about enhancing customer experiences and leveraging technology to improve service delivery. Her leadership in the call center environment highlights her ability to manage and motivate teams effectively. Outside of work, she is likely to engage in community service, reflecting her commitment to making a positive impact.
Kristin`s contact details
*****@nwfcu.org
Colleagues
SVP Chief Lending Officer
Chairman - Supervisory Committee
Vice President, Talent Acquisition & HR Operations
Chief Information Security Officer
Vice President - Organizational Change Management & Enablement
Vice President Commercial and SBA Lending
Corporate Chief of Staff
Senior Vice President - Marketing & Communications
Vice President, Innovation and Emerging Technologies
Vice President Data Analytics