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Krystal Zell

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Krystal Zell

Career break! | Self Employed

Atlanta, Georgia, United States

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Krystal Zell

Summary

Krystal Zell is a seasoned executive with over 20 years of experience in driving customer-centered growth across various industries, including consulting, hospitality, and retail. As the CEO of Tonal, she leads the charge in innovative strength training solutions, emphasizing the importance of customer experience and data-driven decision-making. Her career reflects a deep passion for understanding consumer behavior and integrating modern technology with traditional business practices. Krystal's leadership style is marked by collaboration and empathy, fostering diverse teams that deliver exceptional results. A graduate of Harvard Business School, she has held significant roles at major companies like The Home Depot and Starwood Hotels, where she developed successful customer loyalty programs. Outside of work, Krystal is dedicated to her family and enjoys raising her two children with her husband.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Corporate Experience

Consulting Experience

Krystal Zell

Work Experience

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Career break! at

Self Employed

September 2024 - Present

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Chief Executive Officer at

Tonal

January 2023 - September 2024

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President at

Tonal

July 2022 - January 2023

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Chief Customer Officer at

The Home Depot

March 2017 - June 2022

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Senior Vice President, Field Marketing and the Customer Experience at

Simon Property Group

January 2015 - December 2016

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Vice President, Starwood Preferred Guest at

Starwood Hotels & Resorts Worldwide, Inc.

September 2013 - January 2015

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Director, Starwood Preferred Guest Global Operations at

Starwood Hotels & Resorts Worldwide, Inc.

March 2012 - September 2013

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Associate Director, Starwood Preferred Guest at

Starwood Hotels & Resorts Worldwide, Inc.

September 2009 - April 2012

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Consultant, Case Team Leader at

Bain & Company

July 2007 - September 2009

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Student at

HARVARD BUSINESS SCHOOL

August 2005 - May 2007

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Summer MBA Intern at

J Crew Group, Inc.

June 2006 - August 2006

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Manager, CRM at

Saks Fifth Avenue

April 2004 - June 2005

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Senior Associate Consultant at

Bain & Company

August 2001 - April 2004

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Krystal Zell

Education

Harvard Business School, Mba

January 2005 - January 2007

Rice University, Ba

January 1997 - January 2001

Frequently Asked Questions about Krystal Zell

What is Krystal Zell email address?

Krystal Zell's primary email address is *******@tonal.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Krystal Zell work for?

Krystal Zell is a Career break! at Self Employed.

Where Krystal Zell graduated from?

Krystal Zell holds a degree in General Management from Harvard Business School.

How can I directly contact Krystal Zell?

To contact Krystal Zell directly, you can use the email address *******@tonal.com. Complete contact information is available upon registration with Muraena.

Who is Krystal Zell?

Krystal Zell is a seasoned executive with over 20 years of experience in driving customer-centered growth across various industries, including consulting, hospitality, and retail. As the CEO of Tonal, she leads the charge in innovative strength training solutions, emphasizing the importance of customer experience and data-driven decision-making. Her career reflects a deep passion for understanding consumer behavior and integrating modern technology with traditional business practices. Krystal's leadership style is marked by collaboration and empathy, fostering diverse teams that deliver exceptional results. A graduate of Harvard Business School, she has held significant roles at major companies like The Home Depot and Starwood Hotels, where she developed successful customer loyalty programs. Outside of work, Krystal is dedicated to her family and enjoys raising her two children with her husband.

Krystal`s contact details

mail

*******@tonal.com

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