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Kyle Dawson

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Kyle Dawson

VP, Customer Success | Bloomerang

United States

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Kyle Dawson

Summary

Kyle Dawson is a seasoned leader in customer success with a strong background in managing customer relationships and enhancing user experiences. Currently serving as the VP of Customer Success at Bloomerang, he has a proven track record in the tech industry, particularly in telecommunications and software services. His extensive experience spans various roles, from technical support to senior management, showcasing his ability to adapt and thrive in dynamic environments. Kyle is passionate about bridging the gap between customer service and customer experience, emphasizing the importance of understanding client needs. With a Bachelor’s degree in Management Information Systems from the Rochester Institute of Technology, he combines technical acumen with leadership skills. Outside of work, he is likely to be involved in mentoring others in the industry, given his commitment to professional development and customer satisfaction.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Organisational experience

Corporate Experience

Kyle Dawson

Work Experience

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VP, Customer Success at

Bloomerang

April 2023 - Present

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Sr. Director Customer Success at

Workspot, Inc

March 2020 - December 2022

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Senior Customer Success Manager at

Vonage

April 2019 - March 2020

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Customer Success Manager at

NEWVOICEMEDIA PTY LTD

July 2017 - April 2019

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Project Manager at

SHORETEL PTY LTD

September 2016 - June 2017

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Manager, Project Management at

SHORETEL PTY LTD

June 2014 - September 2016

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Manager, Customer Support at

SHORETEL PTY LTD

November 2013 - June 2014

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Manager, Account Advocacy at

SHORETEL PTY LTD

April 2013 - November 2013

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Special Projects Manager at

SHORETEL PTY LTD

September 2012 - November 2013

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Account Manager at

M5 Networks

July 2011 - September 2012

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Technical Support Representative/Team Lead at

M5 Networks

April 2010 - June 2011

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Technical Team Lead at

Sutherland

October 2009 - April 2010

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Co-op at

International Business Machines Corporation (IBM)

January 2008 - June 2008

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Kyle Dawson

Education

Rochester Institute of Technology, Bachelor's Of Science

January 2005 - January 2009

Frequently Asked Questions about Kyle Dawson

What is Kyle Dawson email address?

Kyle Dawson's primary email address is ***********@ibm.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Kyle Dawson work for?

Kyle Dawson is a VP, Customer Success at Bloomerang, a company specializing in Computer Systems Design & Related Services.

Where Kyle Dawson graduated from?

Kyle Dawson holds a degree in Management Information Systems from Rochester Institute of Technology.

How can I directly contact Kyle Dawson?

To contact Kyle Dawson directly, you can use the email address ***********@ibm.com. Complete contact information is available upon registration with Muraena.

Who is Kyle Dawson?

Kyle Dawson is a seasoned leader in customer success with a strong background in managing customer relationships and enhancing user experiences. Currently serving as the VP of Customer Success at Bloomerang, he has a proven track record in the tech industry, particularly in telecommunications and software services. His extensive experience spans various roles, from technical support to senior management, showcasing his ability to adapt and thrive in dynamic environments. Kyle is passionate about bridging the gap between customer service and customer experience, emphasizing the importance of understanding client needs. With a Bachelor’s degree in Management Information Systems from the Rochester Institute of Technology, he combines technical acumen with leadership skills. Outside of work, he is likely to be involved in mentoring others in the industry, given his commitment to professional development and customer satisfaction.

Kyle`s contact details

mail

***********@ibm.com

****@workspot.com

*******@shoretel.com

***********@newvoicemedia.com

***********@bloomerang.co

Colleagues

Tommy Vacek

Chief Technology Officer

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Joshua Meyer

VP, Demand Generation

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Ann Fellman

Chief Marketing Officer

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Chris Mauk

Vice President Sales Fundraising Bloomerang

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Evan Dasilva

Senior Vice President - Payments

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Claire Axelrad Dcfre

Chief Fundraising Coach

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Jay Love

Co-Founder

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