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Lanae Rueda

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Lanae Rueda

Chief Experience Officer | Steadily

Overland Park, Kansas, United States

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Lanae Rueda

Summary

Lanae Rueda is an accomplished Chief Experience Officer with over 15 years of experience in account and vendor management, strategic planning, and business development. She has a proven ability to drive revenue growth and enhance client satisfaction across various industries, including insurance and technology. Lanae has successfully built and led teams focused on operational excellence and customer experience, demonstrating her expertise in managing large-scale projects and budgets. Her leadership roles at companies like Steadily, Chime, and Vivino highlight her commitment to innovation and customer-centric strategies. Lanae's educational background in International Business from prestigious institutions complements her extensive professional journey. She is passionate about creating impactful customer experiences and fostering a culture of continuous improvement in organizations.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Emerging Technologies

Leadership Development

Innovation

Organisational experience

Startup Experience

Corporate Experience

Consulting Experience

Lanae Rueda

Work Experience

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Chief Experience Officer at

Steadily

July 2024 - Present

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Vice President, Client Experience at

Steadily

June 2022 - July 2024

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Senior Director, Operational Excellence at

Chime

February 2021 - June 2022

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Vice President, Global Customer Experience at

Vivino

October 2020 - February 2021

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Head of Global Customer Experience at

Vivino

January 2019 - October 2020

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Sr. Director, Global Job Seeker Success at

Indeed

January 2018 - January 2019

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Senior Director, Client Services & Strategic Accounts at

TaskUs

January 2016 - January 2018

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Director, Client Services at

TaskUs

January 2015 - January 2016

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Vice President, Client Services & Sales at

HomeJoy AB

January 2013 - January 2015

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Director, Client Services at

HomeJoy AB

January 2012 - January 2013

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Operations Manager, Product Development & Global Strategy at

Foundever (fmr Sitel Corporation)

January 2010 - January 2012

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Operations Analyst, Global Strategy at

Foundever (fmr Sitel Corporation)

January 2009 - January 2010

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Junior Operations Analyst, Global Strategy at

Foundever (fmr Sitel Corporation)

January 2008 - January 2009

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Lanae Rueda

Education

University of Tampa - John H. Sykes College of Business, International Business

January 2007 - January 2008

Saint Louis University, Madrid Campus, International Business

January 2006 - January 2007

Richmond, The American International University in London, International Business

January 2005 - January 2006

Frequently Asked Questions about Lanae Rueda

What is Lanae Rueda email address?

Lanae Rueda's primary email address is *****@steadily.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Lanae Rueda work for?

Lanae Rueda is a Chief Experience Officer at Steadily, a company specializing in Insurance agents, brokers, & service.

Where Lanae Rueda graduated from?

Lanae Rueda holds a degree in Business Management from University of Tampa - John H. Sykes College of Business.

How can I directly contact Lanae Rueda?

To contact Lanae Rueda directly, you can use the email address *****@steadily.com. Complete contact information is available upon registration with Muraena.

Who is Lanae Rueda?

Lanae Rueda is an accomplished Chief Experience Officer with over 15 years of experience in account and vendor management, strategic planning, and business development. She has a proven ability to drive revenue growth and enhance client satisfaction across various industries, including insurance and technology. Lanae has successfully built and led teams focused on operational excellence and customer experience, demonstrating her expertise in managing large-scale projects and budgets. Her leadership roles at companies like Steadily, Chime, and Vivino highlight her commitment to innovation and customer-centric strategies. Lanae's educational background in International Business from prestigious institutions complements her extensive professional journey. She is passionate about creating impactful customer experiences and fostering a culture of continuous improvement in organizations.

Lanae`s contact details

mail

*****@steadily.com

***********@chime.com

*****@vivino.com

Colleagues

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Ron Maurno

Chief Growth Officer

Max Mcclure

Chief Insurance Officer

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Darren Nix

Founder, CEO

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Datha Santomieri

Co-Founder, Chief Operating Officer

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David Tulig

Co-Founder, CTO

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