What is Lance Gruner email address?

Lance Gruner's primary email address is ************@mastercard.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Lance Gruner work for?

Lance Gruner is a Executive Vice President, Global Customer Care at Mastercard, a company specializing in Nonclassifiable establishments.

Where Lance Gruner graduated from?

Lance Gruner holds a degree in Strategic Management from Purdue University.

How can I directly contact Lance Gruner?

To contact Lance Gruner directly, you can use the email address ************@mastercard.com. Complete contact information is available upon registration with Muraena.

Who is Lance Gruner?

Lance Gruner is a seasoned Customer Success Expert and Executive Vice President of Global Customer Care at MasterCard, where he spearheads innovative strategies in customer experience and data science across multiple global markets. With over 20 years of experience in B2B, B2B2C, and B2C environments, he has a proven track record in enhancing customer loyalty and operational excellence within iconic brands in hospitality and financial services. Lance holds a Master of Science in Strategic Management and a Bachelor of Science in Finance from Purdue University. His extensive expertise spans artificial intelligence, omni-channel contact center management, and cultural transformation, making him a sought-after keynote speaker on customer experience and innovation. He is passionate about empowering both customers and employees to achieve their goals, driving sustainable growth and value for MasterCard and its partners. Lance's leadership is characterized by a commitment to excellence and a deep understanding of customer needs in an ever-evolving marketplace.