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Laura Hindle

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Laura Hindle

VP, Customer Experience & VOC | Crunchyroll

Los Angeles, California, United States

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Laura Hindle

Summary

Laura Hindle is an accomplished VP of Customer Experience at Crunchyroll, part of Sony Pictures, with a robust background in customer satisfaction and e-commerce. With over a decade of experience in leadership roles across diverse international markets, she has demonstrated a strong ability to enhance customer engagement and operational efficiency. Laura's expertise encompasses anti-money laundering, fraud detection, and business process improvement, showcasing her analytical skills and attention to detail. She has successfully managed teams in various countries, focusing on customer support and risk management. Her educational background includes a Bachelor of Arts in French and German from the University of Bristol, complementing her professional experience in global organizations such as Amazon and Audible. Laura's passion for customer experience drives her to continually seek innovative solutions in the performing arts industry. Her journey reflects a commitment to excellence and a deep understanding of the complexities of customer relations.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Emerging Technologies

Leadership Development

Innovation

Organisational experience

Corporate Experience

Laura Hindle

Work Experience

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VP, Customer Experience & VOC at

Crunchyroll

December 2021 - Present

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Director of Customer Experience at

Crunchyroll

September 2020 - December 2021

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Head of CS Support Functions, (EU & APAC) at

Audible

April 2019 - September 2020

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Head of CS Operations (UK, Germany, France & Italy) at

Audible

December 2017 - April 2019

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Operations Manager, (UK & Australia) at

Audible

April 2017 - December 2017

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Program & Vendor Manager, (UK & Australia) at

Audible

May 2016 - April 2017

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Manager, Merchant Risk (UK, France, Italy & Spain) at

Amazon

May 2015 - May 2016

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Team Lead, Transaction Risk Management Services (UK, France, Italy & Spain) at

Amazon

August 2013 - May 2015

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Senior Investigation Specialist, Transaction Risk Management Services (France & Germany) at

Amazon

April 2012 - August 2013

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Investigation Specialist, Transaction Risk Management Services (France & Germany) at

Amazon

November 2010 - April 2012

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Laura Hindle

Education

University of Bristol, Bachelor Of Arts (Ba)

January 2006 - January 2010

Frequently Asked Questions about Laura Hindle

What is Laura Hindle email address?

Laura Hindle's primary email address is ************@crunchyroll.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Laura Hindle work for?

Laura Hindle is a VP, Customer Experience & VOC at Crunchyroll, a company specializing in Business services, nec.

Where Laura Hindle graduated from?

Laura Hindle holds a degree in French And German from University of Bristol.

How can I directly contact Laura Hindle?

To contact Laura Hindle directly, you can use the email address ************@crunchyroll.com. Complete contact information is available upon registration with Muraena.

Who is Laura Hindle?

Laura Hindle is an accomplished VP of Customer Experience at Crunchyroll, part of Sony Pictures, with a robust background in customer satisfaction and e-commerce. With over a decade of experience in leadership roles across diverse international markets, she has demonstrated a strong ability to enhance customer engagement and operational efficiency. Laura's expertise encompasses anti-money laundering, fraud detection, and business process improvement, showcasing her analytical skills and attention to detail. She has successfully managed teams in various countries, focusing on customer support and risk management. Her educational background includes a Bachelor of Arts in French and German from the University of Bristol, complementing her professional experience in global organizations such as Amazon and Audible. Laura's passion for customer experience drives her to continually seek innovative solutions in the performing arts industry. Her journey reflects a commitment to excellence and a deep understanding of the complexities of customer relations.

Laura`s contact details

mail

************@crunchyroll.com

*******@audible.co.uk

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Kyle Cardine

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