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Laura Hindle
Laura Hindle
VP, Customer Experience & VOC | Crunchyroll
Los Angeles, California, United States
Laura Hindle
Summary
Laura Hindle is an accomplished VP of Customer Experience at Crunchyroll, part of Sony Pictures, with a robust background in customer satisfaction and e-commerce. With over a decade of experience in leadership roles across diverse international markets, she has demonstrated a strong ability to enhance customer engagement and operational efficiency. Laura's expertise encompasses anti-money laundering, fraud detection, and business process improvement, showcasing her analytical skills and attention to detail. She has successfully managed teams in various countries, focusing on customer support and risk management. Her educational background includes a Bachelor of Arts in French and German from the University of Bristol, complementing her professional experience in global organizations such as Amazon and Audible. Laura's passion for customer experience drives her to continually seek innovative solutions in the performing arts industry. Her journey reflects a commitment to excellence and a deep understanding of the complexities of customer relations.
Laura Hindle
Work Experience
VP, Customer Experience & VOC at
Crunchyroll
December 2021 - Present
Director of Customer Experience at
Crunchyroll
September 2020 - December 2021
Head of CS Support Functions, (EU & APAC) at
Audible
April 2019 - September 2020
Head of CS Operations (UK, Germany, France & Italy) at
Audible
December 2017 - April 2019
Operations Manager, (UK & Australia) at
Audible
April 2017 - December 2017
Program & Vendor Manager, (UK & Australia) at
Audible
May 2016 - April 2017
Manager, Merchant Risk (UK, France, Italy & Spain) at
Amazon
May 2015 - May 2016
Team Lead, Transaction Risk Management Services (UK, France, Italy & Spain) at
Amazon
August 2013 - May 2015
Senior Investigation Specialist, Transaction Risk Management Services (France & Germany) at
Amazon
April 2012 - August 2013
Investigation Specialist, Transaction Risk Management Services (France & Germany) at
Amazon
November 2010 - April 2012
Laura Hindle
Education
University of Bristol, Bachelor Of Arts (Ba)
January 2006 - January 2010
Frequently Asked Questions about Laura Hindle
What is Laura Hindle email address?
Laura Hindle's primary email address is ************@crunchyroll.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Laura Hindle work for?
Laura Hindle is a VP, Customer Experience & VOC at Crunchyroll, a company specializing in Business services, nec.
Where Laura Hindle graduated from?
Laura Hindle holds a degree in French And German from University of Bristol.
How can I directly contact Laura Hindle?
To contact Laura Hindle directly, you can use the email address ************@crunchyroll.com. Complete contact information is available upon registration with Muraena.
Who is Laura Hindle?
Laura Hindle is an accomplished VP of Customer Experience at Crunchyroll, part of Sony Pictures, with a robust background in customer satisfaction and e-commerce. With over a decade of experience in leadership roles across diverse international markets, she has demonstrated a strong ability to enhance customer engagement and operational efficiency. Laura's expertise encompasses anti-money laundering, fraud detection, and business process improvement, showcasing her analytical skills and attention to detail. She has successfully managed teams in various countries, focusing on customer support and risk management. Her educational background includes a Bachelor of Arts in French and German from the University of Bristol, complementing her professional experience in global organizations such as Amazon and Audible. Laura's passion for customer experience drives her to continually seek innovative solutions in the performing arts industry. Her journey reflects a commitment to excellence and a deep understanding of the complexities of customer relations.
Laura`s contact details
************@crunchyroll.com
*******@audible.co.uk
Colleagues
SEO & CRO, Associate Manager
VP, Global Content Distribution
Vice President, Product Design
Senior Vice President Finance
Vice President, Head of Business Affairs
Vice President, People Experience Communications
Senior Vice President, Business Development
VP, Games Product
Co-Founder, President & CEO
Global Editor-in-Chief, Crunchyroll News