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Laura Smart Fitch
Laura Smart Fitch
VP of Customer Experience | ACIS Educational Tours
Arlington, Massachusetts, United States
Laura Smart Fitch
Summary
Laura Smart Fitch is an accomplished executive with extensive experience in customer experience and sales management within the travel industry. Currently serving as the Senior Vice President of Customer Experience at ACIS Educational Tours, she is dedicated to enhancing customer satisfaction and streamlining processes. With a strong background in account management and event planning, Laura has successfully transitioned through various leadership roles, showcasing her adaptability and commitment to excellence. She has a notable expertise in Latin America, which has enriched her professional journey and strategic insights. Laura's educational foundation in Latin American and Iberian Studies complements her career, allowing her to connect deeply with diverse clientele. Her leadership style emphasizes continuous improvement and customer advocacy, making her a key player in her organization. Beyond her professional achievements, Laura is passionate about fostering a culture of innovation and collaboration in her team.
Laura Smart Fitch
Work Experience
VP of Customer Experience at
ACIS Educational Tours
September 2013 - Present
VP Sales at
ACIS Educational Tours
May 2005 - September 2013
Regional Director of Sales at
Vix Technology
October 2000 - May 2005
Product Director- Spain and Latin America at
ACIS Educational Tours
October 1998 - October 2000
Tour Consultant- Spanish Language Tours at
ACIS Educational Tours
July 1996 - October 1998
Laura Smart Fitch
Education
University of California, Santa Barbara, Ba
January 1990 - January 1994
Complutense University of Madrid
January 1992 - January 1993
Cohasset high school
Frequently Asked Questions about Laura Smart Fitch
What is Laura Smart Fitch email address?
Laura Smart Fitch's primary email address is ******@acis.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Laura Smart Fitch work for?
Laura Smart Fitch is a VP of Customer Experience at ACIS Educational Tours, a company specializing in Travel Arrangement & Reservation Services.
Where Laura Smart Fitch graduated from?
Laura Smart Fitch holds a degree in Latin American And Iberian Studies from University of California, Santa Barbara.
How can I directly contact Laura Smart Fitch?
To contact Laura Smart Fitch directly, you can use the email address ******@acis.com. Complete contact information is available upon registration with Muraena.
Who is Laura Smart Fitch?
Laura Smart Fitch is an accomplished executive with extensive experience in customer experience and sales management within the travel industry. Currently serving as the Senior Vice President of Customer Experience at ACIS Educational Tours, she is dedicated to enhancing customer satisfaction and streamlining processes. With a strong background in account management and event planning, Laura has successfully transitioned through various leadership roles, showcasing her adaptability and commitment to excellence. She has a notable expertise in Latin America, which has enriched her professional journey and strategic insights. Laura's educational foundation in Latin American and Iberian Studies complements her career, allowing her to connect deeply with diverse clientele. Her leadership style emphasizes continuous improvement and customer advocacy, making her a key player in her organization. Beyond her professional achievements, Laura is passionate about fostering a culture of innovation and collaboration in her team.
Laura`s contact details
******@acis.com
Colleagues
AIFS Foundation Board Member
SVP of Transportation
Vice President Flights At Acis Educational Tours
Senior Vice President Of Sales
Svp Of Human Resources
Director
Vice President
Senior Vice President - Marketing & Technology