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Laura Sofro
Laura Sofro
Vice President Business Insights / Customer Experience Program Leader | Oregon Lottery
Portland, Oregon, United States
Laura Sofro
Summary
Laura Sofro is a seasoned Business Insights and Customer Experience Leader with over three decades of experience in strategic consulting and analytics. She excels in driving revenue growth and enhancing customer satisfaction through data-driven decision-making and effective change management. Laura has a proven track record of leading cross-functional teams and implementing innovative customer experience programs that have significantly improved stakeholder engagement. Her leadership style balances empathy with results-oriented focus, making her a key asset in any executive team. Notably, she has spearheaded initiatives that contributed to a remarkable 25% revenue growth during challenging times, showcasing her ability to navigate complex market dynamics. Laura's expertise extends across various industries, including health practitioners, telecommunications, and government contracting, reflecting her versatility and adaptability in diverse environments. She is passionate about promoting social responsibility and fostering inclusive governance frameworks within organizations. Laura holds a Bachelor's degree in Psychology from UCLA, which complements her analytical skills with a deep understanding of human behavior.
Laura Sofro
Work Experience
Vice President Business Insights / Customer Experience Program Leader at
Oregon Lottery
June 2009 - Present
Senior Research Consultant at
Maritz
September 2007 - April 2009
Vice President Research at
Market Strategies
March 1994 - August 2007
Marketing Specialist at
Advanced Data Concepts
January 1992 - March 1994
Regional Center Liaison/Office Systems Supervisor at
Institute for Applied Behavior Analysis
February 1989 - March 1991
Laura Sofro
Education
University of California, Los Angeles
University of California, Los Angeles, Ba
Frequently Asked Questions about Laura Sofro
What is Laura Sofro email address?
Laura Sofro's primary email address is ***********@oregonlottery.org. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Laura Sofro work for?
Laura Sofro is a Vice President Business Insights / Customer Experience Program Leader at Oregon Lottery, a company specializing in Amusement & recreation, nec.
Where Laura Sofro graduated from?
Laura Sofro holds a degree in from University of California, Los Angeles.
How can I directly contact Laura Sofro?
To contact Laura Sofro directly, you can use the email address ***********@oregonlottery.org. Complete contact information is available upon registration with Muraena.
Who is Laura Sofro?
Laura Sofro is a seasoned Business Insights and Customer Experience Leader with over three decades of experience in strategic consulting and analytics. She excels in driving revenue growth and enhancing customer satisfaction through data-driven decision-making and effective change management. Laura has a proven track record of leading cross-functional teams and implementing innovative customer experience programs that have significantly improved stakeholder engagement. Her leadership style balances empathy with results-oriented focus, making her a key asset in any executive team. Notably, she has spearheaded initiatives that contributed to a remarkable 25% revenue growth during challenging times, showcasing her ability to navigate complex market dynamics. Laura's expertise extends across various industries, including health practitioners, telecommunications, and government contracting, reflecting her versatility and adaptability in diverse environments. She is passionate about promoting social responsibility and fostering inclusive governance frameworks within organizations. Laura holds a Bachelor's degree in Psychology from UCLA, which complements her analytical skills with a deep understanding of human behavior.
Laura`s contact details
***********@oregonlottery.org
***********@state.or.us