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Lauren Silva
Lauren Silva
Vice President of Client Success | Springbig
Boca Raton, Florida, United States
Lauren Silva
Summary
Lauren Silva is an accomplished Vice President of Client Success at Springbig, specializing in the traveler accommodation industry. With a strong background in account management and business development, she has successfully led teams to enhance customer satisfaction and retention. Her expertise spans a wide range of skills including client relations, event management, and contract negotiation, making her a valuable asset in any hospitality-focused organization. Lauren has a proven track record of growth and innovation, having held multiple leadership roles within Springbig, where she contributed to the company's success in the cannabis sector. With a Bachelor of Arts in Anthropology from the University of Central Florida, she brings a unique perspective to her work, blending analytical skills with a deep understanding of customer needs. Fluent in interpersonal communication, Lauren is passionate about creating memorable experiences in the hospitality industry. Her journey from concierge to a leadership role exemplifies her dedication and adaptability in a competitive field.
Lauren Silva
Work Experience
Vice President of Client Success at
Springbig
April 2024 - Present
Vice President of Business Development at
Springbig
February 2024 - June 2024
Senior Director of Business Development at
Springbig
November 2022 - February 2024
Senior Director of Retail Sales at
Springbig
February 2022 - November 2022
Director of Client Growth at
Springbig
April 2021 - February 2022
Manager of Client Growth at
Springbig
August 2020 - April 2021
Sales Manager at
Hyatt at Olive 8
September 2019 - June 2020
Event Sales Manager at
Hyatt at Olive 8
September 2017 - September 2019
Event Sales Manager at
Hyatt at Olive 8
February 2016 - September 2017
Sales Manager at
Hyatt at Olive 8
July 2015 - February 2016
Corporate Management Trainee at
Hyatt at Olive 8
January 2015 - July 2015
Guest Services at
Hyatt at Olive 8
October 2013 - January 2015
Guest Services Supervisor at
The Peabody Orlando
September 2012 - October 2013
Lead Concierge at
The Peabody Orlando
August 2009 - September 2012
Experience Advisor at
Aveda
September 2008 - January 2012
Concierge at
The Peabody Orlando
February 2009 - August 2009
Lauren Silva
Education
University of Central Florida, Bachelor Of Arts (B.A.)
Frequently Asked Questions about Lauren Silva
What is Lauren Silva email address?
Lauren Silva's primary email address is ******@springbig.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Lauren Silva work for?
Lauren Silva is a Vice President of Client Success at Springbig, a company specializing in Prepackaged software.
Where Lauren Silva graduated from?
Lauren Silva holds a degree in Anthropology from University of Central Florida.
How can I directly contact Lauren Silva?
To contact Lauren Silva directly, you can use the email address ******@springbig.com. Complete contact information is available upon registration with Muraena.
Who is Lauren Silva?
Lauren Silva is an accomplished Vice President of Client Success at Springbig, specializing in the traveler accommodation industry. With a strong background in account management and business development, she has successfully led teams to enhance customer satisfaction and retention. Her expertise spans a wide range of skills including client relations, event management, and contract negotiation, making her a valuable asset in any hospitality-focused organization. Lauren has a proven track record of growth and innovation, having held multiple leadership roles within Springbig, where she contributed to the company's success in the cannabis sector. With a Bachelor of Arts in Anthropology from the University of Central Florida, she brings a unique perspective to her work, blending analytical skills with a deep understanding of customer needs. Fluent in interpersonal communication, Lauren is passionate about creating memorable experiences in the hospitality industry. Her journey from concierge to a leadership role exemplifies her dedication and adaptability in a competitive field.
Lauren`s contact details
******@springbig.com
Colleagues
Co-Founder, CPO
VP of Software Engineering
Senior Vice President Business Development
Co-Founder & Senior Vice President of Marketing
Chief Technology Officer
Senior Vice President Finance
VP, National Accounts
Vice President of Partnerships
Vice President of Account Management
Vice President of Revenue Operations