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Lauren Silva

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Lauren Silva

Vice President of Client Success | Springbig

Boca Raton, Florida, United States

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Lauren Silva

Summary

Lauren Silva is an accomplished Vice President of Client Success at Springbig, specializing in the traveler accommodation industry. With a strong background in account management and business development, she has successfully led teams to enhance customer satisfaction and retention. Her expertise spans a wide range of skills including client relations, event management, and contract negotiation, making her a valuable asset in any hospitality-focused organization. Lauren has a proven track record of growth and innovation, having held multiple leadership roles within Springbig, where she contributed to the company's success in the cannabis sector. With a Bachelor of Arts in Anthropology from the University of Central Florida, she brings a unique perspective to her work, blending analytical skills with a deep understanding of customer needs. Fluent in interpersonal communication, Lauren is passionate about creating memorable experiences in the hospitality industry. Her journey from concierge to a leadership role exemplifies her dedication and adaptability in a competitive field.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Industry-specific interests

Leadership Development

Innovation

Organisational experience

Startup Experience

Corporate Experience

Lauren Silva

Work Experience

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Vice President of Client Success at

Springbig

April 2024 - Present

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Vice President of Business Development at

Springbig

February 2024 - June 2024

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Senior Director of Business Development at

Springbig

November 2022 - February 2024

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Senior Director of Retail Sales at

Springbig

February 2022 - November 2022

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Director of Client Growth at

Springbig

April 2021 - February 2022

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Manager of Client Growth at

Springbig

August 2020 - April 2021

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Sales Manager at

Hyatt at Olive 8

September 2019 - June 2020

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Event Sales Manager at

Hyatt at Olive 8

September 2017 - September 2019

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Event Sales Manager at

Hyatt at Olive 8

February 2016 - September 2017

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Sales Manager at

Hyatt at Olive 8

July 2015 - February 2016

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Corporate Management Trainee at

Hyatt at Olive 8

January 2015 - July 2015

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Guest Services at

Hyatt at Olive 8

October 2013 - January 2015

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Guest Services Supervisor at

The Peabody Orlando

September 2012 - October 2013

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Lead Concierge at

The Peabody Orlando

August 2009 - September 2012

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Experience Advisor at

Aveda

September 2008 - January 2012

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Concierge at

The Peabody Orlando

February 2009 - August 2009

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Lauren Silva

Education

University of Central Florida, Bachelor Of Arts (B.A.)

Frequently Asked Questions about Lauren Silva

What is Lauren Silva email address?

Lauren Silva's primary email address is ******@springbig.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Lauren Silva work for?

Lauren Silva is a Vice President of Client Success at Springbig, a company specializing in Prepackaged software.

Where Lauren Silva graduated from?

Lauren Silva holds a degree in Anthropology from University of Central Florida.

How can I directly contact Lauren Silva?

To contact Lauren Silva directly, you can use the email address ******@springbig.com. Complete contact information is available upon registration with Muraena.

Who is Lauren Silva?

Lauren Silva is an accomplished Vice President of Client Success at Springbig, specializing in the traveler accommodation industry. With a strong background in account management and business development, she has successfully led teams to enhance customer satisfaction and retention. Her expertise spans a wide range of skills including client relations, event management, and contract negotiation, making her a valuable asset in any hospitality-focused organization. Lauren has a proven track record of growth and innovation, having held multiple leadership roles within Springbig, where she contributed to the company's success in the cannabis sector. With a Bachelor of Arts in Anthropology from the University of Central Florida, she brings a unique perspective to her work, blending analytical skills with a deep understanding of customer needs. Fluent in interpersonal communication, Lauren is passionate about creating memorable experiences in the hospitality industry. Her journey from concierge to a leadership role exemplifies her dedication and adaptability in a competitive field.

Lauren`s contact details

mail

******@springbig.com

Colleagues

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Sam Harris

Co-Founder, CPO

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Raymond Whatley

VP of Software Engineering

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Mikaela Mclaughlin

Senior Vice President Business Development

Natalie Harris

Co-Founder & Senior Vice President of Marketing

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Navin Anand

Chief Technology Officer

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Shana Zehr

Senior Vice President Finance

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Eric Brandon

VP, National Accounts

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Eric Zeiri

Vice President of Partnerships

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Daniel Crow

Vice President of Account Management

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Claire Bollettieri

Vice President of Revenue Operations

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