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Laurence Levin

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Laurence Levin

Vice President Sales Operations & Sales Strategy | Sleep Number Corporation

Minneapolis, Minnesota, United States

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Laurence Levin

Summary

Laurence Levin is a seasoned Vice President specializing in Customer Experience and Operations with a robust background in the contact center and sales domains. He has a proven track record of enhancing employee engagement to drive exceptional customer satisfaction. His expertise extends to strategic planning, process improvement, and the integration of artificial intelligence in customer service frameworks. Laurence's leadership style is characterized by empowerment and relationship-building, enabling teams to excel in a matrixed organizational environment. With extensive experience across multiple industries, he has successfully led significant operational initiatives, including CRM implementations and strategic sales growth. His military background as a former officer in the US Army informs his disciplined approach to leadership and team development. Laurence is also committed to supporting veteran organizations, reflecting his dedication to community and service.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Corporate Experience

Government Experience

Laurence Levin

Work Experience

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Vice President Sales Operations & Sales Strategy at

Sleep Number Corporation

September 2024 - Present

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Vice President Customer Experience at

Sleep Number Corporation

January 2022 - September 2024

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Advisory Board Member - Cloud Computing at

Verint

February 2019 - April 2023

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Senior Director - Customer Relationship Services and Sales at

Sleep Number Corporation

February 2020 - January 2022

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Director - Customer Relationship Center at

Sleep Number Corporation

January 2018 - February 2020

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Head Of U.S. Operations - Preschool Division at

Lifetouch

January 2015 - January 2017

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Regional Manager | General Manager, Leading Sales and Operations for Multi-Unit Locations at

Lifetouch

January 2010 - January 2015

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Senior Operations Analyst | Lean Manufacturing, Process Improvement, Program Development and launch at

Lifetouch

January 2008 - January 2010

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Director, Brand Program Experience | Implemented Marketing Initiative Through Operational Excellence at

Radisson Hotel Group

January 2006 - January 2008

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Officer, Field Artillery and Transportation at

Hubrecht Franky Philip

January 1991 - January 1999

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Laurence Levin

Education

Massachusetts Institute of Technology, Executive Education Certificate

January 2020 - January 2020

, Mba

January 2004 - January 2007

Armstrong High School

, Master Of Business Administration - Mba

Frequently Asked Questions about Laurence Levin

What is Laurence Levin email address?

Laurence Levin's primary email address is ******@sleepnumber.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Laurence Levin work for?

Laurence Levin is a Vice President Sales Operations & Sales Strategy at Sleep Number Corporation, a company specializing in Recreational vehicle dealers.

Where Laurence Levin graduated from?

Laurence Levin holds a degree in Artificial Intelligence (Ai) And Machine Learning from Massachusetts Institute of Technology.

How can I directly contact Laurence Levin?

To contact Laurence Levin directly, you can use the email address ******@sleepnumber.com. Complete contact information is available upon registration with Muraena.

Who is Laurence Levin?

Laurence Levin is a seasoned Vice President specializing in Customer Experience and Operations with a robust background in the contact center and sales domains. He has a proven track record of enhancing employee engagement to drive exceptional customer satisfaction. His expertise extends to strategic planning, process improvement, and the integration of artificial intelligence in customer service frameworks. Laurence's leadership style is characterized by empowerment and relationship-building, enabling teams to excel in a matrixed organizational environment. With extensive experience across multiple industries, he has successfully led significant operational initiatives, including CRM implementations and strategic sales growth. His military background as a former officer in the US Army informs his disciplined approach to leadership and team development. Laurence is also committed to supporting veteran organizations, reflecting his dedication to community and service.

Laurence`s contact details

mail

******@sleepnumber.com

**************@verint.com

******@lifetouch.com

**************@selectcomfort.com

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