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Lee Cassidy

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Lee Cassidy

Chief Operations Officer | Alogent

Roswell, Georgia, United States

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Lee Cassidy

Summary

Lee Cassidy is a seasoned Chief Operations Officer at Alogent, with a robust background in operations management, customer success, and strategic planning. With over three decades of experience in the Local Messengers and Local Delivery industry, Lee has a proven track record of driving business process improvements and enhancing customer experiences. His leadership style is characterized by a consultative approach, enabling him to foster strong relationships with clients and teams alike. Lee's expertise spans various sectors, including technology and software, showcasing his adaptability and commitment to continuous improvement. He is known for implementing Lean Six Sigma methodologies to optimize processes and achieve operational excellence. In addition to his role at Alogent, he has held senior positions at Controlscan and DHL, where he significantly increased revenue and customer satisfaction. Lee holds a Bachelor of Science in Political Science from Southern Methodist University, reflecting his diverse academic background that complements his professional journey.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Corporate Experience

Startup Experience

Lee Cassidy

Work Experience

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Chief Operations Officer at

Alogent

January 2024 - Present

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SVP, Customer Success at

Alogent

September 2018 - Present

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COO at

ControlScan

December 2017 - August 2018

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Vice President, Operations & Customer Experience at

ControlScan

January 2014 - November 2017

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Sr. Director, Customer Support at

ControlScan

June 2012 - December 2013

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Director, Strategic Account Solutions at

Streamlite

January 2010 - May 2012

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Sr. Director, Customer Activation & eCommerce Solutions at

Excel Logistics Inc.

January 2006 - March 2009

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Director, Telesales & Inside Sales at

Excel Logistics Inc.

January 2004 - January 2006

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National Inside Sales Manager at

Airborne Express

January 1995 - January 2004

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Sales Representative at

Airborne Express

January 1990 - January 1994

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Telephone Sales Representative at

Airborne Express

January 1989 - January 1990

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Lee Cassidy

Education

Southern Methodist University, Bachelor Of Science

Frequently Asked Questions about Lee Cassidy

What is Lee Cassidy email address?

Lee Cassidy's primary email address is ***********@alogent.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Lee Cassidy work for?

Lee Cassidy is a Chief Operations Officer at Alogent, a company specializing in Prepackaged software.

Where Lee Cassidy graduated from?

Lee Cassidy holds a degree in Political Science from Southern Methodist University.

How can I directly contact Lee Cassidy?

To contact Lee Cassidy directly, you can use the email address ***********@alogent.com. Complete contact information is available upon registration with Muraena.

Who is Lee Cassidy?

Lee Cassidy is a seasoned Chief Operations Officer at Alogent, with a robust background in operations management, customer success, and strategic planning. With over three decades of experience in the Local Messengers and Local Delivery industry, Lee has a proven track record of driving business process improvements and enhancing customer experiences. His leadership style is characterized by a consultative approach, enabling him to foster strong relationships with clients and teams alike. Lee's expertise spans various sectors, including technology and software, showcasing his adaptability and commitment to continuous improvement. He is known for implementing Lean Six Sigma methodologies to optimize processes and achieve operational excellence. In addition to his role at Alogent, he has held senior positions at Controlscan and DHL, where he significantly increased revenue and customer satisfaction. Lee holds a Bachelor of Science in Political Science from Southern Methodist University, reflecting his diverse academic background that complements his professional journey.

Lee`s contact details

mail

***********@alogent.com

***********@mindspring.com

Colleagues

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Paul Nelson

Vice President, Customer Implementations

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Bob Ladich

VP Partner Relationships

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Monica Moore

Chief Technology Officer

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Kalpesh Patel

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Ashish Bhatia

Vice President, Product Management

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Mark Bichsel

VP, Sales Engineering

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Jason Schwabline

Chief Strategy Officer

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Jim Jones

Senior Vice President of Professional Services

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Jaime Holbert

Chief Financial Officer

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