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Lenny Durrough

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Lenny Durrough

Managing Director | InfoWorks, Inc.

Nashville-Davidson, Tennessee, United States

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Lenny Durrough

Summary

Lenny Durrough is a seasoned Customer Success Leader with extensive experience in enterprise software and operations. He has a proven track record of enhancing customer outcomes through strategic client education and support initiatives. Known for his ability to drive transformation and foster strong relationships, Lenny is adept at managing cross-functional teams and implementing best practices in customer success. He possesses a unique blend of technical and business acumen, allowing him to navigate complex operational challenges effectively. With a strong background in training and development, he has consistently delivered high-quality training programs that empower teams and improve service delivery. Lenny is passionate about leveraging technology to optimize business processes and enhance customer experiences. His leadership style is characterized by a commitment to continuous improvement and a focus on achieving measurable results. Lenny holds an MBA in Information Technology and is actively seeking new opportunities within growth-oriented SaaS and cloud companies.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Industry-specific interests

Emerging Technologies

Leadership Development

Innovation

Organisational experience

Corporate Experience

Consulting Experience

Lenny Durrough

Work Experience

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Managing Director at

InfoWorks, Inc.

April 2024 - Present

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Managing Consultant at

InfoWorks, Inc.

February 2023 - April 2024

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Global Director, Technical Account Management at

Alvaria Inc

July 2022 - January 2023

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Sr. Manager, Alvaria Service Operations at

Alvaria Inc

May 2021 - July 2022

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Global Director, Service Operations at

Aspect Software

January 2020 - April 2021

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Senior Manager, Business Intelligence at

Aspect Software

January 2013 - January 2020

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Senior Consultant at

c3/consulting

January 2010 - January 2013

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Sr. Sales Training Consultant at

Aspect Software

January 2004 - January 2010

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Technical Trainer at

Aspect Software

January 2002 - January 2004

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Lenny Durrough

Education

Belmont University, Bs | Bachelor Of Science

January 1998

Tennessee Tech, Mba | Master Of Business Administration

January 2006

Frequently Asked Questions about Lenny Durrough

What is Lenny Durrough email address?

Lenny Durrough's primary email address is **************@alvaria.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Lenny Durrough work for?

Lenny Durrough is a Managing Director at InfoWorks, Inc., a company specializing in Management, Scientific, & Technical Consulting Services.

Where Lenny Durrough graduated from?

Lenny Durrough holds a degree in from Belmont University.

How can I directly contact Lenny Durrough?

To contact Lenny Durrough directly, you can use the email address **************@alvaria.com. Complete contact information is available upon registration with Muraena.

Who is Lenny Durrough?

Lenny Durrough is a seasoned Customer Success Leader with extensive experience in enterprise software and operations. He has a proven track record of enhancing customer outcomes through strategic client education and support initiatives. Known for his ability to drive transformation and foster strong relationships, Lenny is adept at managing cross-functional teams and implementing best practices in customer success. He possesses a unique blend of technical and business acumen, allowing him to navigate complex operational challenges effectively. With a strong background in training and development, he has consistently delivered high-quality training programs that empower teams and improve service delivery. Lenny is passionate about leveraging technology to optimize business processes and enhance customer experiences. His leadership style is characterized by a commitment to continuous improvement and a focus on achieving measurable results. Lenny holds an MBA in Information Technology and is actively seeking new opportunities within growth-oriented SaaS and cloud companies.

Lenny`s contact details

mail

**************@alvaria.com

**************@centurytel.net

**************@netscape.net

**************@aspect.com

**************@infoworks-tn.com

Colleagues

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Sue Herrman

Vice President, Client Executive

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Dustin Wuest

Vice President, Data and Analytics

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Lane Newsom

President

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Jim Clayton

Executive Chairman and Chief Investment Officer

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