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Linda Rivera

Linda Rivera

Vice President Customer Experience and Process Improvement | Hilldrup

Virginia, United States

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Linda Rivera

Summary

Linda Rivera is a seasoned business executive with over 20 years of experience in customer experience optimization and process improvement. Currently serving as the Vice President of Customer Experience and Process Improvement at Hilldrup Moving and Storage, she has a proven track record of driving organizational excellence through innovative strategies and quality assurance programs. Linda is passionate about mentoring emerging leaders and fostering a culture of continuous improvement within her teams. Her expertise spans various industries, including air transportation and trucking, where she has successfully implemented data-driven process improvements and ISO certification initiatives. Linda's analytical skills enable her to derive actionable insights from complex business data, while her servant leadership approach nurtures team growth and collaboration. She is dedicated to enhancing customer satisfaction and operational efficiency, making her a vital asset to any organization.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Organisational experience

Corporate Experience

Linda Rivera

Work Experience

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Vice President Customer Experience and Process Improvement at

Hilldrup

August 1995 - Present

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Vice President of Quality & Process Improvement at

Hilldrup

January 2020 - January 2023

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VP Quality/Customer Relations at

Hilldrup

January 2010 - January 2020

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Director of Quality and Customer Relations at

Hilldrup

January 2005 - January 2010

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Customer Assistance Manager at

Hilldrup

January 1995 - January 2005

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Front Office/Reservations Manager at

Waikiki Banyan Hotel

August 1987 - February 1990

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Marketing Analyst at

Air Canada

January 1979 - January 1985

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Linda Rivera

Education

Humber College, Business/Marketing

Leadership Fredericksburg

Frequently Asked Questions about Linda Rivera

What is Linda Rivera email address?

Linda Rivera's primary email address is ************@hilldrup.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Linda Rivera work for?

Linda Rivera is a Vice President Customer Experience and Process Improvement at Hilldrup, a company specializing in Trucking, except local.

Where Linda Rivera graduated from?

Linda Rivera holds a degree in from McMaster University.

How can I directly contact Linda Rivera?

To contact Linda Rivera directly, you can use the email address ************@hilldrup.com. Complete contact information is available upon registration with Muraena.

Who is Linda Rivera?

Linda Rivera is a seasoned business executive with over 20 years of experience in customer experience optimization and process improvement. Currently serving as the Vice President of Customer Experience and Process Improvement at Hilldrup Moving and Storage, she has a proven track record of driving organizational excellence through innovative strategies and quality assurance programs. Linda is passionate about mentoring emerging leaders and fostering a culture of continuous improvement within her teams. Her expertise spans various industries, including air transportation and trucking, where she has successfully implemented data-driven process improvements and ISO certification initiatives. Linda's analytical skills enable her to derive actionable insights from complex business data, while her servant leadership approach nurtures team growth and collaboration. She is dedicated to enhancing customer satisfaction and operational efficiency, making her a vital asset to any organization.

Linda`s contact details

mail

************@hilldrup.com

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Rodney Ortiz

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Ed Fitzgerald

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Connie Mcgrath

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