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Lisa Cookson
Lisa Cookson
SVP Governance and Enterprise Projects
Atlanta, Georgia, United States
Lisa Cookson
Summary
Lisa Cookson is a seasoned financial services executive with a wealth of experience in operational excellence, strategic initiatives, and merger integration, particularly within the mortgage banking sector. Currently serving as SVP at PenFed Credit Union, she has a proven track record in leading diverse teams and driving significant improvements in sales and customer experience. Her career spans over four decades, during which she has held various senior leadership roles at prominent organizations including Freddie Mac and Wells Fargo. Known for her exceptional communication skills and change management expertise, Lisa excels in navigating complex organizational challenges and fostering a culture of continuous improvement. She is particularly passionate about enhancing customer satisfaction and operational efficiencies in financial services. Beyond her professional achievements, Lisa is dedicated to mentoring the next generation of leaders in the industry, sharing her insights on strategic planning and risk management.
Lisa Cookson
Work Experience
SVP Governance and Enterprise Projects at
Pentagon Federal Credit Union
November 2022 - Present
SVP CAO and Retail/Digital Sales at
Pentagon Federal Credit Union
April 2019 - November 2022
VP Single Family Ops Customer Management at
Freddie Mac
July 2014 - April 2019
SVP of Consumer Lending Operations at
Gmac Mortgage
May 2012 - February 2014
Head of Operations at
Capital One Financial Corporation
March 2010 - April 2012
Mega Site Senior Leader for Pick-a-Payment Refinance Program at
Wells Fargo & Company
August 2008 - July 2009
Operations Strategic Support Executive, SVP at
Wells Fargo & Company
June 2008 - July 2009
Western Marketable Support Executive, SVP at
Wells Fargo & Company
April 2007 - June 2008
Operations Executive, SVP at
Wells Fargo & Company
August 2005 - March 2007
Director of Strategic Initiatives, SVP at
Wells Fargo & Company
July 2002 - December 2005
Head of Operations, SVP at
Wells Fargo & Company
February 2001 - June 2002
Fulfillment Site Director, VP at
Wells Fargo & Company
June 1999 - January 2001
Private Banking Mortgage Sales, AVP at
Wells Fargo & Company
May 1997 - June 1999
Head of Mortgage Division,VP at
Bank of Hanover and Trust Co
April 1993 - April 1997
Mortgage Originator and Operations Manager at
Farmers Bank And Trust Hanover
January 1986 - April 1993
Processor, Closer, UW, Mgmt Training Program at
First Federal Savings & Loan Association
January 1981 - January 1986
Licensed Property and Casualty Insurance Agent, Support Staff at
Weber Insurance Agency Hanover
January 1978 - January 1981
Lisa Cookson
Education
Frequently Asked Questions about Lisa Cookson
What is Lisa Cookson email address?
Lisa Cookson's primary email address is ************@penfed.org. To view the full verified email and additional contact details, sign up for free with Muraena.
Where Lisa Cookson graduated from?
Lisa Cookson holds a degree in from York College of Pennsylvania.
How can I directly contact Lisa Cookson?
To contact Lisa Cookson directly, you can use the email address ************@penfed.org. Complete contact information is available upon registration with Muraena.
Who is Lisa Cookson?
Lisa Cookson is a seasoned financial services executive with a wealth of experience in operational excellence, strategic initiatives, and merger integration, particularly within the mortgage banking sector. Currently serving as SVP at PenFed Credit Union, she has a proven track record in leading diverse teams and driving significant improvements in sales and customer experience. Her career spans over four decades, during which she has held various senior leadership roles at prominent organizations including Freddie Mac and Wells Fargo. Known for her exceptional communication skills and change management expertise, Lisa excels in navigating complex organizational challenges and fostering a culture of continuous improvement. She is particularly passionate about enhancing customer satisfaction and operational efficiencies in financial services. Beyond her professional achievements, Lisa is dedicated to mentoring the next generation of leaders in the industry, sharing her insights on strategic planning and risk management.
Lisa`s contact details
************@penfed.org