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Lisa Defalco

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Lisa Defalco

CEO & Founder | TPG, Inc.

Huntsville, Alabama, United States

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Lisa Defalco

Summary

Lisa DeFalco is a pioneering entrepreneur and the founder of TPG Inc., a leader in the management services industry, specifically known for its innovative approaches in quality assurance within contact centers. Since establishing TPG in 1996, she has developed methodologies that have set industry standards across Fortune 500 companies globally. With over 30 years of experience, Lisa has been instrumental in advocating for the contact center industry's value, serving as Chairwoman of the American TeleServices Association. Her leadership has driven the creation of compliant consumer protection standards in collaboration with federal regulators. Lisa is also at the forefront of integrating AI technology into customer experience solutions, exemplified by her latest innovation, Anna. Her extensive expertise spans various aspects of business management, strategic planning, and customer experience optimization, making her a respected figure in her field.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Startup Experience

Corporate Experience

Lisa Defalco

Work Experience

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CEO & Founder at

TPG, Inc.

January 1997 - Present

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Owner at

TPG, Inc.

October 1996 - Present

company logo

CEO at

TPG, Inc.

October 1996 - Present

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Frequently Asked Questions about Lisa Defalco

What is Lisa Defalco email address?

Lisa Defalco's primary email address is ************@tpginc.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Lisa Defalco work for?

Lisa Defalco is a CEO & Founder at TPG, Inc., a company specializing in Management services.

How can I directly contact Lisa Defalco?

To contact Lisa Defalco directly, you can use the email address ************@tpginc.com. Complete contact information is available upon registration with Muraena.

Who is Lisa Defalco?

Lisa DeFalco is a pioneering entrepreneur and the founder of TPG Inc., a leader in the management services industry, specifically known for its innovative approaches in quality assurance within contact centers. Since establishing TPG in 1996, she has developed methodologies that have set industry standards across Fortune 500 companies globally. With over 30 years of experience, Lisa has been instrumental in advocating for the contact center industry's value, serving as Chairwoman of the American TeleServices Association. Her leadership has driven the creation of compliant consumer protection standards in collaboration with federal regulators. Lisa is also at the forefront of integrating AI technology into customer experience solutions, exemplified by her latest innovation, Anna. Her extensive expertise spans various aspects of business management, strategic planning, and customer experience optimization, making her a respected figure in her field.

Lisa`s contact details

mail

************@tpginc.com

Colleagues

Sean Warner

Vice President Of Infrastructure

Brian Christensen

VP, Business Development

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Richard Britt

Chief Product Officer

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Rob Enslow

Vice President, Global Channel Strategy

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Daniel Wyers

Vice President Of Engineering

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John Heltzer

Chief Operating Officer

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Jennifer Bosley

Vice President Of Business Development

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