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Lisa Defalco
Lisa Defalco
CEO & Founder | TPG, Inc.
Huntsville, Alabama, United States
Lisa Defalco
Summary
Lisa DeFalco is a pioneering entrepreneur and the founder of TPG Inc., a leader in the management services industry, specifically known for its innovative approaches in quality assurance within contact centers. Since establishing TPG in 1996, she has developed methodologies that have set industry standards across Fortune 500 companies globally. With over 30 years of experience, Lisa has been instrumental in advocating for the contact center industry's value, serving as Chairwoman of the American TeleServices Association. Her leadership has driven the creation of compliant consumer protection standards in collaboration with federal regulators. Lisa is also at the forefront of integrating AI technology into customer experience solutions, exemplified by her latest innovation, Anna. Her extensive expertise spans various aspects of business management, strategic planning, and customer experience optimization, making her a respected figure in her field.
Lisa Defalco
Work Experience
CEO & Founder at
TPG, Inc.
January 1997 - Present
Owner at
TPG, Inc.
October 1996 - Present
CEO at
TPG, Inc.
October 1996 - Present
Frequently Asked Questions about Lisa Defalco
What is Lisa Defalco email address?
Lisa Defalco's primary email address is ************@tpginc.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Lisa Defalco work for?
Lisa Defalco is a CEO & Founder at TPG, Inc., a company specializing in Management services.
How can I directly contact Lisa Defalco?
To contact Lisa Defalco directly, you can use the email address ************@tpginc.com. Complete contact information is available upon registration with Muraena.
Who is Lisa Defalco?
Lisa DeFalco is a pioneering entrepreneur and the founder of TPG Inc., a leader in the management services industry, specifically known for its innovative approaches in quality assurance within contact centers. Since establishing TPG in 1996, she has developed methodologies that have set industry standards across Fortune 500 companies globally. With over 30 years of experience, Lisa has been instrumental in advocating for the contact center industry's value, serving as Chairwoman of the American TeleServices Association. Her leadership has driven the creation of compliant consumer protection standards in collaboration with federal regulators. Lisa is also at the forefront of integrating AI technology into customer experience solutions, exemplified by her latest innovation, Anna. Her extensive expertise spans various aspects of business management, strategic planning, and customer experience optimization, making her a respected figure in her field.
Lisa`s contact details
************@tpginc.com
Colleagues
Vice President Of Infrastructure
VP, Business Development
Chief Product Officer
Vice President, Global Channel Strategy
Vice President Of Engineering
Chief Operating Officer
Vice President Of Business Development