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Lisa Kumpula

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Lisa Kumpula

Managing Director

Detroit, Michigan, United States

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Lisa Kumpula

Summary

Lisa Kumpula is a seasoned Managing Director in management consulting services, specializing in user experience (UX) strategy and research with over 20 years of experience. She has a proven track record of helping Fortune 500 companies solve complex UX problems, leveraging her expertise in innovative research approaches and strategic implementation. Lisa is passionate about all aspects of research and has deep expertise across various industries, including automotive, FinTech, healthcare, and e-commerce. She currently leads strategy teams for Financial Services, e-Commerce, and Logistics at AnswerLab, where she emphasizes the importance of user-centered design in achieving business goals. Lisa's consultative approach not only drives impactful strategies but also fosters strong client relationships and team development. Her academic background in Economics and German, coupled with her extensive experience, allows her to navigate diverse market landscapes effectively. She is dedicated to advancing UX practices and enhancing customer satisfaction through strategic insights and data-driven solutions.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Emerging Technologies

Leadership Development

Innovation

Organisational experience

Startup Experience

Corporate Experience

Consulting Experience

Lisa Kumpula

Work Experience

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Managing Director at

AnswerLab

September 2020 - July 2024

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Director, UX Strategy & Consulting at

AnswerLab

October 2013 - September 2020

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Research Manager at

AnswerLab

November 2011 - October 2013

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Senior UX Researcher at

AnswerLab

April 2008 - November 2011

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Research Analyst, Global Product Research – Brand & Strategy at

General Motors

October 2006 - April 2008

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Market Research Specialist at

Visteon Corporation

September 2004 - October 2006

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Project Director/Analyst at

Escalent, Inc.

January 1999 - January 2004

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Lisa Kumpula

Education

University of Michigan, Ba

January 1994 - January 1998

Shiller International University, Collegium Palatinum - Heidelberg

January 1995 - January 1996

Frequently Asked Questions about Lisa Kumpula

What is Lisa Kumpula email address?

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Where Lisa Kumpula graduated from?

Lisa Kumpula holds a degree in Economics, German from University of Michigan.

How can I directly contact Lisa Kumpula?

To contact Lisa Kumpula directly, you can use the email address ****@answerlab.com. Complete contact information is available upon registration with Muraena.

Who is Lisa Kumpula?

Lisa Kumpula is a seasoned Managing Director in management consulting services, specializing in user experience (UX) strategy and research with over 20 years of experience. She has a proven track record of helping Fortune 500 companies solve complex UX problems, leveraging her expertise in innovative research approaches and strategic implementation. Lisa is passionate about all aspects of research and has deep expertise across various industries, including automotive, FinTech, healthcare, and e-commerce. She currently leads strategy teams for Financial Services, e-Commerce, and Logistics at AnswerLab, where she emphasizes the importance of user-centered design in achieving business goals. Lisa's consultative approach not only drives impactful strategies but also fosters strong client relationships and team development. Her academic background in Economics and German, coupled with her extensive experience, allows her to navigate diverse market landscapes effectively. She is dedicated to advancing UX practices and enhancing customer satisfaction through strategic insights and data-driven solutions.

Lisa`s contact details

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****@answerlab.com

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