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Maom Julie Kerr

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Maom Julie Kerr

VP, Contact Center Solutions | Serviam Care Network

Kansas City, Missouri, United States

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Maom Julie Kerr

Summary

Maom Julie Kerr is a seasoned professional in the contact center optimization and leadership development space, with a strong track record in the financial services and healthcare industries. She has a unique ability to blend analytical skills with innovative strategies, resulting in significant operational efficiencies and enhanced customer experiences. Julie has successfully led cross-functional teams and implemented impactful projects, such as Salesforce CRM integrations, which have generated over $224 million in loan production. Her leadership style is characterized by a focus on coaching, training, and empowering her teams, fostering a culture of high performance and engagement. With a strong educational background in finance and organizational management, she combines theoretical knowledge with practical expertise. Julie is passionate about driving change and continuously improving processes to meet evolving customer needs. Her visionary approach and commitment to excellence make her a sought-after leader in her field.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Innovation

Organisational experience

Corporate Experience

Maom Julie Kerr

Work Experience

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VP, Contact Center Solutions at

Serviam Care Network

April 2021 - Present

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Operation Manager- Site Lead at

U.S. Bancorp

March 2019 - October 2020

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Director of Contact Center Operations at

CommunityAmerica Credit Union

August 2008 - January 2019

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Contact Center Manager at

CommunityAmerica Credit Union

December 2001 - August 2008

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Vice President of Programs at

Association of Customer Contact Professionals

January 2005 - January 2007

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Maom Julie Kerr

Education

University of Missouri, Bachelor Of Science - Bs

University of Phoenix, Master Of Arts - Ma

Frequently Asked Questions about Maom Julie Kerr

What is Maom Julie Kerr email address?

Maom Julie Kerr's primary email address is **********@serviam.org. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Maom Julie Kerr work for?

Maom Julie Kerr is a VP, Contact Center Solutions at Serviam Care Network.

Where Maom Julie Kerr graduated from?

Maom Julie Kerr holds a degree in Finance And Financial Management Services from University of Missouri.

How can I directly contact Maom Julie Kerr?

To contact Maom Julie Kerr directly, you can use the email address **********@serviam.org. Complete contact information is available upon registration with Muraena.

Who is Maom Julie Kerr?

Maom Julie Kerr is a seasoned professional in the contact center optimization and leadership development space, with a strong track record in the financial services and healthcare industries. She has a unique ability to blend analytical skills with innovative strategies, resulting in significant operational efficiencies and enhanced customer experiences. Julie has successfully led cross-functional teams and implemented impactful projects, such as Salesforce CRM integrations, which have generated over $224 million in loan production. Her leadership style is characterized by a focus on coaching, training, and empowering her teams, fostering a culture of high performance and engagement. With a strong educational background in finance and organizational management, she combines theoretical knowledge with practical expertise. Julie is passionate about driving change and continuously improving processes to meet evolving customer needs. Her visionary approach and commitment to excellence make her a sought-after leader in her field.

Maom`s contact details

mail

**********@serviam.org

Colleagues

Judy Donnelly

Director Of Operations

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Mary Lucas

Chief People Officer

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