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Maom Julie Kerr
Maom Julie Kerr
VP, Contact Center Solutions | Serviam Care Network
Kansas City, Missouri, United States
Maom Julie Kerr
Summary
Maom Julie Kerr is a seasoned professional in the contact center optimization and leadership development space, with a strong track record in the financial services and healthcare industries. She has a unique ability to blend analytical skills with innovative strategies, resulting in significant operational efficiencies and enhanced customer experiences. Julie has successfully led cross-functional teams and implemented impactful projects, such as Salesforce CRM integrations, which have generated over $224 million in loan production. Her leadership style is characterized by a focus on coaching, training, and empowering her teams, fostering a culture of high performance and engagement. With a strong educational background in finance and organizational management, she combines theoretical knowledge with practical expertise. Julie is passionate about driving change and continuously improving processes to meet evolving customer needs. Her visionary approach and commitment to excellence make her a sought-after leader in her field.
Maom Julie Kerr
Work Experience
VP, Contact Center Solutions at
Serviam Care Network
April 2021 - Present
Operation Manager- Site Lead at
U.S. Bancorp
March 2019 - October 2020
Director of Contact Center Operations at
CommunityAmerica Credit Union
August 2008 - January 2019
Contact Center Manager at
CommunityAmerica Credit Union
December 2001 - August 2008
Vice President of Programs at
Association of Customer Contact Professionals
January 2005 - January 2007
Maom Julie Kerr
Education
University of Missouri, Bachelor Of Science - Bs
University of Phoenix, Master Of Arts - Ma
Frequently Asked Questions about Maom Julie Kerr
What is Maom Julie Kerr email address?
Maom Julie Kerr's primary email address is **********@serviam.org. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Maom Julie Kerr work for?
Maom Julie Kerr is a VP, Contact Center Solutions at Serviam Care Network.
Where Maom Julie Kerr graduated from?
Maom Julie Kerr holds a degree in Finance And Financial Management Services from University of Missouri.
How can I directly contact Maom Julie Kerr?
To contact Maom Julie Kerr directly, you can use the email address **********@serviam.org. Complete contact information is available upon registration with Muraena.
Who is Maom Julie Kerr?
Maom Julie Kerr is a seasoned professional in the contact center optimization and leadership development space, with a strong track record in the financial services and healthcare industries. She has a unique ability to blend analytical skills with innovative strategies, resulting in significant operational efficiencies and enhanced customer experiences. Julie has successfully led cross-functional teams and implemented impactful projects, such as Salesforce CRM integrations, which have generated over $224 million in loan production. Her leadership style is characterized by a focus on coaching, training, and empowering her teams, fostering a culture of high performance and engagement. With a strong educational background in finance and organizational management, she combines theoretical knowledge with practical expertise. Julie is passionate about driving change and continuously improving processes to meet evolving customer needs. Her visionary approach and commitment to excellence make her a sought-after leader in her field.
Maom`s contact details
**********@serviam.org
Colleagues
Director Of Operations
Chief People Officer