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Margaret Finnerty

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Margaret Finnerty

Vice President Customer Service | Workhuman

Dublin, Ireland

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Margaret Finnerty

Summary

Margaret Finnerty is a results-driven executive with extensive experience in global customer operations, currently serving as Vice President of Customer Service at Workhuman. With a strong background in account management and business transformation, she excels in driving organizational change and enhancing customer experiences through innovative technology. Margaret holds a PRINCE2 certification and is NPS certified, demonstrating her commitment to excellence in customer service and operational efficiency. She has led teams in various capacities, fostering high-performance cultures and developing future leaders through coaching and mentoring. Her career spans several high-profile organizations, including eBay and Wonga, where she has consistently delivered impactful results. Margaret's passion for employee engagement and strategic partnerships positions her as a key player in shaping the future of customer service.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Corporate Experience

Startup Experience

Margaret Finnerty

Work Experience

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Vice President Customer Service at

Workhuman

January 2022 - Present

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Customer Service Director at

Globoforce, Inc.

October 2016 - January 2022

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Senior Director, Customer Services at

Workhuman

October 2019 - January 2022

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VP Customer Service, Director Wonga Technology Ireland at

LUMICRE SP Z O O SPÓLKA KOMANDYTOWA

November 2014 - December 2015

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Head of Customer Services, Director of Wonga Technology Ireland at

LUMICRE SP Z O O SPÓLKA KOMANDYTOWA

January 2013 - October 2014

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Head of Customer Services at

LUMICRE SP Z O O SPÓLKA KOMANDYTOWA

January 2012 - December 2012

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Operations Director at

Claims Advisory Group

November 2010 - November 2011

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Head of Operations Support & Service Excellence at

eBay

November 2009 - November 2010

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EUCS Head of Programmes - Community at

Ebay Customer Support Europe

January 2009 - November 2009

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Senior Manager Global Operational Excellence Communication & Strategy at

Ebay Global Customer Support

January 2008 - January 2009

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Senior Manager at

Ebay And Paypal

September 2004 - December 2007

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Senior Manager Customer Support at

eBay

September 2001 - August 2004

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Customer Support Manager at

Hp Financial Services

April 1999 - August 2001

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Customer Service Manager at

Hewlett Packard International Bank

July 1997 - April 1999

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Stock controller / sales admin assistant at

NCC - National Chemical Company

April 1993 - June 1997

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Office Manager at

Irish Health And Beauty Products

January 1989 - January 1992

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Margaret Finnerty

Education

The Open University, Ba (Hons)

January 2013 - January 2017

Frequently Asked Questions about Margaret Finnerty

What is Margaret Finnerty email address?

Margaret Finnerty's primary email address is *****************@workhuman.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Margaret Finnerty work for?

Margaret Finnerty is a Vice President Customer Service at Workhuman, a company specializing in Employment agencies.

Where Margaret Finnerty graduated from?

Margaret Finnerty holds a degree in Leadership And Management from The Open University.

How can I directly contact Margaret Finnerty?

To contact Margaret Finnerty directly, you can use the email address *****************@workhuman.com. Complete contact information is available upon registration with Muraena.

Who is Margaret Finnerty?

Margaret Finnerty is a results-driven executive with extensive experience in global customer operations, currently serving as Vice President of Customer Service at Workhuman. With a strong background in account management and business transformation, she excels in driving organizational change and enhancing customer experiences through innovative technology. Margaret holds a PRINCE2 certification and is NPS certified, demonstrating her commitment to excellence in customer service and operational efficiency. She has led teams in various capacities, fostering high-performance cultures and developing future leaders through coaching and mentoring. Her career spans several high-profile organizations, including eBay and Wonga, where she has consistently delivered impactful results. Margaret's passion for employee engagement and strategic partnerships positions her as a key player in shaping the future of customer service.

Margaret`s contact details

mail

*****************@workhuman.com

Colleagues

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Gerard Fitzgerald

VP of Product Design

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Grant Beckett

SVP Corporate Strategy

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Niamh Graham

Vice President Global HR

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Nicholas Solis

SVP, General Counsel

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Sheri Riter

Vice-President, Enterprise Portfolio

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Jose Malpartida

VP of Product Management, Recognition Solutions

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Eric Mosley

CEO and Co-Founder

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Conor Mahony

VP & WW Controler

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