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Maria Muñiz-Quintero

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Maria Muñiz-Quintero

Director of Customer Operations | Course Hero

San Francisco, California, United States

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Maria Muñiz-Quintero

Summary

Maria Muñiz-Quintero is a seasoned Director of Customer Operations at Course Hero, based in San Francisco, California. With a strong background in customer service management and operations, she excels in developing strategies that enhance customer experiences and operational efficiency. Maria has a proven track record of leadership in cross-functional teams, driving initiatives that promote community engagement and inclusivity. Her expertise spans account management, fraud prevention, and strategic partnerships, making her a versatile asset in the tech-driven landscape of customer operations. A graduate of San Jose State University with a degree in Advertising, Maria combines her academic knowledge with practical experience to deliver impactful results. She is passionate about mentoring and coaching, fostering growth within her teams and the broader community. Outside of her professional role, she actively contributes to diversity initiatives, exemplifying her commitment to social responsibility and empowerment.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Emerging Technologies

Leadership Development

Sustainability

Organisational experience

Startup Experience

Corporate Experience

Maria Muñiz-Quintero

Work Experience

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Director of Customer Operations at

Course Hero

March 2022 - Present

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Co-Founder of Voces Latinx ERG at

Course Hero

November 2020 - Present

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Senior Manager Customer Operations at

Course Hero

August 2020 - March 2022

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Customer Operations Manager at

Course Hero

July 2019 - August 2020

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Customer Support Manager at

Course Hero

August 2013 - June 2019

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Sales Operations Manager at

Picaboo Yearbooks

July 2012 - August 2013

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Customer Care Manager at

Picaboo

February 2011 - August 2012

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Maria Muñiz-Quintero

Education

San José State University, Bachelors Of Science

January 2004 - January 2006

San Joaquin Delta College, As

January 2000 - January 2003

Frequently Asked Questions about Maria Muñiz-Quintero

What is Maria Muñiz-Quintero email address?

Maria Muñiz-Quintero's primary email address is **************@coursehero.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Maria Muñiz-Quintero work for?

Maria Muñiz-Quintero is a Director of Customer Operations at Course Hero, a company specializing in Custom computer programming services.

Where Maria Muñiz-Quintero graduated from?

Maria Muñiz-Quintero holds a degree in Advertising from San José State University.

How can I directly contact Maria Muñiz-Quintero?

To contact Maria Muñiz-Quintero directly, you can use the email address **************@coursehero.com. Complete contact information is available upon registration with Muraena.

Who is Maria Muñiz-Quintero?

Maria Muñiz-Quintero is a seasoned Director of Customer Operations at Course Hero, based in San Francisco, California. With a strong background in customer service management and operations, she excels in developing strategies that enhance customer experiences and operational efficiency. Maria has a proven track record of leadership in cross-functional teams, driving initiatives that promote community engagement and inclusivity. Her expertise spans account management, fraud prevention, and strategic partnerships, making her a versatile asset in the tech-driven landscape of customer operations. A graduate of San Jose State University with a degree in Advertising, Maria combines her academic knowledge with practical experience to deliver impactful results. She is passionate about mentoring and coaching, fostering growth within her teams and the broader community. Outside of her professional role, she actively contributes to diversity initiatives, exemplifying her commitment to social responsibility and empowerment.

Maria`s contact details

mail

**************@coursehero.com

*****@picaboo.com

*****@picabooyearbooks.com

Colleagues

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Abishek Surana Rajendra

Vice President, Organic Growth

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Gregor Carrigan

Co-Founder

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Sean Morris

Vice President, Academics

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Sean Michael Morris

VP, Academics

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Devin Dworak

VP of Business Operations

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John Peacock

Chief Executive Officer

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Jason Wentworth

VP of Engineering

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Debadrita Samajdar

President of Achievers Toastmasters Club

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